What are the responsibilities and job description for the Customer Service Rep position at Lunovus, LLC?
Lunovus has been in the Eyecare industry for 20 years. We now have thousands of doctors and practices that use or recommend our products.
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency. This role requires effective communication skills and a strong commitment to customer satisfaction, making it essential for maintaining positive relationships with our clientele.
Job description
Candidate must be professional, able to use computers, multi-task.
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, providing exceptional customer service while promoting company products and services.
Duties:
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to potential customers
- Perform data entry tasks accurately and efficiently
- Utilize phone etiquette to ensure positive customer interaction
- Upsell products or services to increase revenue
- Analyze customer needs and recommend appropriate solutions
Skills:
- Excellent communication skills
- Strong customer service orientation
- Ability to communicate effectively in English;
- Proficient in data entry and computer systems
- Experience with outbound calling and upselling techniques
- Multilingual capabilities are advantageous
Join our team as a Call Center Representative and be part of a dynamic work environment where your communication skills and customer service expertise will shine. Apply now to embark on a rewarding career in customer care!
Job description
Looking for experienced, professional customer service representatives to join our winning team!
Qualified candidates will be selected to interview, please send references.
Mon - Friday; 8:00 - 5:00
NO EVENINGS OR WEEKENDS
We provide Medical, Dental and Vision benefits at 100% PLUS short and long term disability. after 1 year you are eligible for our 401K match.
We are looking for the best candidates...please forward resume with cover letter.
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- QuickBooks: 1 year (Required)
- Office: 1 year (Required)
- Call center: 1 year (Required)
- Outbound calling: 1 year (Required)
- Warm calling: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay starts at $15/hr
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- experience with phone etiquette
- experience with outbound calls
- Must pass a background check
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15
