What are the responsibilities and job description for the Keyholder Stylist - Retail position at LUNYA?
Keyholder Stylist - Retail
Part-Time
Founded in Los Angeles in 2014, Lunya has been on a mission to revolutionize the sleep game and design fashionable but functional restwear. Focusing on quality sustainable natural fibers, and holding several patents for technical details, Lunya has continued to pioneer and expand its offerings and evolve to meet customer needs.
Our small but mighty team is smart, creative, passionate, and entrepreneurial-minded, who meet the same superior standards we set for our products. Our company culture is special and unique – you’ll dig it, we promise.
What you’ll do:
- Omni channel sales via retail floor, email/text outreach, clienteling, and grassroots marketing initiatives and strategy.
- Increase customer conversion and retention by fostering a culture of best-in-class customer experience, achieving sales targets and customer satisfaction goals.
- Maintain the Visual Merch standards to reflect the high quality and standards of our product.
- Assist with storefront replenishments, inventory checks, and provide other administrative support for operational needs.
- Collect, document, and organize invaluable customer feedback on product, design, and delivery.
- Provide concierge-level service to our most valued customers in store.
- Proactively take on challenges, research information, troubleshoot problems, and creatively deliver results.
Who you are:
- Motivated self-starter with a positive, can-do attitude, and creative problem solver.
- Receptive to giving and receiving feedback in a solutions-focused positive way. Passion for helping people feel their best.
- Articulate and enthusiastic, with a great eye for detail.
- Excellent written and oral communication skills and have a thoughtful, friendly writing style.
- Excellent under pressure and can adapt quickly in an ever-evolving environment.
- A multi-tasker with a keen sense for prioritization and organization
- Resourceful and able to do your own research and discover creative solutions to issues you may encounter.
- You are flexible and available to work weekends and holidays.
- Ability to lift 50lbs, walk on your feet for the duration of your shift, and use a ladder.
What you’ll need:
- 2 years of customer service or sales experience.
- Knowledge of Google Docs and MS Office.
- Experience with an apparel, DTC, retail, or wellness brand.
- Demonstrated self-starter.
- Up to date on trends, pop culture and art.
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Training & Development
- Holidays off
- Quarterly Employee Uniform/Free Product