Assistant Maintenance Supervisor

Description

Job Overview:

 The Assistant Maintenance Director assists with leading the maintenance staff in diagnosing and repairing issues across HVAC, electrical, plumbing, pool cleaning, carpentry, appliances, and structural elements. The position requires delivering a high-quality customer service experience while ensuring the property's safety and operational efficiency. 

Key Responsibilities:

Leadership and Team Management

· Supports the maintenance operations of a property with 200 units.

· Direct and coordinate the activities of maintenance staff performing mechanical and electrical repairs.

· Assist the Resident Service Director with recruiting, training, and developing maintenance team members.

· Conduct or support monthly safety meetings to ensure a secure working environment.

Maintenance Operations

· Work with the Resident Service Director and Community Director to plan preventative maintenance programs, inspections, and renovations.

· Ensure maintenance staff completes all work orders accurately and on time, following up as necessary.

· Supervise apartment turnover processes to ensure make-ready and move-in standards are met.

· Assist with resolving onsite repair and renovation challenges in collaboration with contractors.

· Actively work on maintenance repair tickets involving electrical, plumbing, HVAC, appliances, pool systems, and structural issues.

· Perform or assist with landscaping, make-ready tasks, and other maintenance-related needs when required.

· Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.

Inventory and Supplies Management

· Maintain and regularly update an inventory of maintenance equipment and supplies.

· Review and recommend new maintenance parts, supplies, and methods to improve repair efficiency.

Compliance and Reporting

· Ensure compliance with preventative maintenance guidelines and established safety protocols.

· Monitor and address maintenance-related safety concerns promptly.

· Deliver accurate updates and reports to the Resident Service Director regarding maintenance activities and outcomes.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification. 

Physical Demands/Work Environment: 

· Physical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee

must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Work Environment: Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

Qualifications: 

· High School Diploma required.

· Minimum of 3 years of experience in maintenance or a related field.

· Working knowledge of HVAC systems, plumbing, electrical systems, household appliances, and painting.

· EPA and E2L certification required; CPO certification preferred.

· Valid Driver’s License.

· Ability to work a flexible schedule, including weekends, special events, and on-call shifts.

· Strong written and verbal communication skills.

Competencies: 

· Professional appearance and demeanor.

· Ability to multitask and adapt to a fast-paced environment.

· Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.

· Strong customer service orientation and communication skills.

· Commitment to promoting safety and adhering to established safety protocols.

· Attention to detail and quality, ensuring work meets procedural and company standards.