Regional Director

Description

Join Our Team at Steward Helm – Where Community Meets Opportunity!  

Company Overview: 

At Steward Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments.

We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.

We believe stewardship is a fundamental attitude that should permeate every role, characterized by trust, intentionality, and diligence. Our team represents our brand, caring for residents, building vibrant communities, and ensuring our properties thrive. In return, our leaders act as stewards, empowering, supporting, and guiding our staff. As an owner-operated company, our core expectation is straightforward yet impactful: Embrace stewardship. 

Job Overview:

The Regional Director is responsible for maintaining the integrity of the physical assets and maximizing returns from the assets in accordance with the Company’s mission, vision, and objectives. This role includes overseeing both stabilized and distressed properties, implementing strategic initiatives to improve asset performance, and ensuring operational efficiency. The Regional Director is also responsible for managing the Community Directors within the assigned portfolio. 

Key Responsibilities:

• Supervise Community Directors to ensure maximum performance of the assigned portfolio, with a particular focus on improving the financial and operational performance of distressed properties. 
• Conduct formal site inspections of interior and exterior of apartment buildings and make recommendations for physical repair and replacements. 
• Assist in managing all renovation and construction work on each community.
• Regularly evaluate market conditions for the immediate surrounding marketing and competitors. 
• Review and implement marketing plans.
• Review rental applications and lease forms for accuracy and compliance with established policies and procedures.
• Review payment approvals. 
• Approve expenditures in accordance with company policy and procedures.
• Assist with employee selection, training, and compliance with company policies and procedures.
• Interface with vendors and outside professionals regarding legal, accounting, insurance, tax, and other matters as needed.
• Ensure property files and records are maintained.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

What Makes You a Great Fit:

• A customer-first mindset – You love helping people and creating positive experiences.
• A sales-driven approach – You have a knack for turning prospects into happy residents.
• Strong communication skills – Whether in person, over the phone, or via email, you connect easily.
• Tech-savviness – Familiarity with property management software (such as Yardi) and Microsoft Office.
• An eye for detail – You keep things organized and ensure all paperwork is handled with care.
• A team-player attitude – You collaborate well and contribute to a positive work environment.
• Professionalism and reliability – You show up on time, ready to work, and maintain a polished appearance.

Benefits:

At Steward Helm, we believe in supporting our team members with a comprehensive benefits package that promotes health, well-being, and work-life balance.  Here’s what you can expect:

• Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy.
• 401(k) Plan: Competitive company match to help you plan for your future.
• Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge and take care of personal matters.
• Paid Holidays: 15 paid holidays throughout the year to celebrate and relax.
• Competitive Market Pay: We offer competitive salaries to ensure that your compensation reflects your skills and experience.  In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses.  

Join us and experience a work environment that values and invests in its people!

Requirements

Qualifications:

• Bachelor’s Degree or other relevant certifications preferred. 
• Minimum of five years multisite property management experience.
• Proficient in MS Excel, Word, and Outlook.
• Excellent communication and analytical skills.
• Ability to travel up to 50%.
• Experience with distressed properties is preferred.

Competencies:

• Ability to thrive in a fast-paced environment meeting various deadlines and priorities.
• Ability to multi-task with multiple changes in focus throughout the day.
• Ability to communicate effectively with team members, executives, and customers and deliver high quality customer service experience. Clearly communicates the direction, required performance, and challenges of all change to all involved parties.
• Clarifies responsibilities and expectations and provides guidance in how to strengthen knowledge, skills, and abilities to improve personal and organizational performance. 
• Maintains cross-functional focus and uses the most appropriate channels to communicate within and between departments/teams.