What are the responsibilities and job description for the Leasing Specialist position at LURIN?
Description
Join Our Team at Steward Helm – Where Community Meets Opportunity!
Company Overview:
At Steward Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments.
We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.
We believe stewardship is a fundamental attitude that should permeate every role, characterized by trust, intentionality, and diligence. Our team represents our brand, caring for residents, building vibrant communities, and ensuring our properties thrive. In return, our leaders act as stewards, empowering, supporting, and guiding our staff. As an owner-operated company, our core expectation is straightforward yet impactful: Embrace stewardship.
Job Overview:
The Leasing Specialist is responsible for generating leads while selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Additionally, the primary role of this position includes professionally and personally greeting prospects, demonstrating the features & benefits of the property, and securing lease agreements.
Key Responsibilities:
Leasing & Resident Relations
What Makes You a Great Fit:
At Steward Helm, we believe in supporting our team members with a comprehensive benefits package that promotes health, well-being, and work-life balance. Here’s what you can expect:
Requirements
Qualifications:
$17 to $20
Join Our Team at Steward Helm – Where Community Meets Opportunity!
Company Overview:
At Steward Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments.
We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.
We believe stewardship is a fundamental attitude that should permeate every role, characterized by trust, intentionality, and diligence. Our team represents our brand, caring for residents, building vibrant communities, and ensuring our properties thrive. In return, our leaders act as stewards, empowering, supporting, and guiding our staff. As an owner-operated company, our core expectation is straightforward yet impactful: Embrace stewardship.
Job Overview:
The Leasing Specialist is responsible for generating leads while selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Additionally, the primary role of this position includes professionally and personally greeting prospects, demonstrating the features & benefits of the property, and securing lease agreements.
Key Responsibilities:
Leasing & Resident Relations
- Respond to internet leads, answer prospect calls, and schedule appointments for property tours.
- Greet visitors, including residents, future residents, and internal team members, while providing excellent customer service in both languages.
- Conduct property tours, demonstrate the features and benefits of the community, and secure lease agreements.
- Maintain accurate prospect traffic and leasing data; assist with data entry and tracking of key metrics.
- Follow up with prospects after property tours or application submissions to maintain engagement and drive lease conversions.
- Prepare and submit resident application materials for approval and ensure the application process runs smoothly.
- Collect application fees, deposits, and rent payments, ensuring accurate processing.
- Prepare service requests and ensure they are properly submitted for follow-up.
- Prepare move-in and move-out notices, inspections, and procedures.
- Assist with planning and hosting resident functions and special events to foster community engagement.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve occupancy goals.
- Oversee property listings on relevant platforms and ensure they are up to date and accurately reflect available units.
- Ensure marketing materials and communications are accessible to prospects and residents.
What Makes You a Great Fit:
- A customer-first mindset – You love helping people and creating positive experiences.
- A sales-driven approach – You have a knack for turning prospects into happy residents.
- Strong communication skills – Whether in person, over the phone, or via email, you connect easily.
- Tech-savviness – Familiarity with property management software (such as Yardi) and Microsoft Office.
- An eye for detail – You keep things organized and ensure all paperwork is handled with care.
- A team-player attitude – You collaborate well and contribute to a positive work environment.
- Professionalism and reliability – You show up on time, ready to work, and maintain a polished appearance.
At Steward Helm, we believe in supporting our team members with a comprehensive benefits package that promotes health, well-being, and work-life balance. Here’s what you can expect:
- Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy.
- 401(k) Plan: Competitive company match to help you plan for your future.
- Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge and take care of personal matters.
- Paid Holidays: 15 paid holidays throughout the year to celebrate and relax.
- Competitive Market Pay: We offer competitive salaries to ensure that your compensation reflects your skills and experience. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses.
Requirements
Qualifications:
- High School Diploma.
- Minimum of 1 year of experience in leasing, customer service, or sales.
- Ability to be prompt and timely daily.
- Professional appearance.
- Respectful of the boundaries of confidentiality, fair housing laws, and safety.
- Sales skills.
- Excellent written and verbal communication skills.
- Must demonstrate tact and diplomacy.
- Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
$17 to $20
Salary : $17 - $20
