What are the responsibilities and job description for the Med Spa Receptionist/Front Desk position at Lush Injectables?
At Lush, we specialize in offering a wide range of aesthetic treatments, including neurotoxins, dermal fillers, laser therapies, and more. Our goal is to provide our clients with the highest level of care in a luxurious and welcoming environment. We pride ourselves on creating a positive experience for everyone who walks through our doors.
Position Overview:
We are looking for a friendly, professional, and detail-oriented client specialist to join our growing team. The ideal candidate will be passionate about customer service, organized, and able to work in a fast-paced environment while maintaining a calm and positive demeanor. This is an exciting opportunity for individuals interested in the beauty and wellness industry.
Key Responsibilities:
- Greet and welcome clients in a warm and professional manner
- Schedule and confirm client appointments via phone, email, and in-person
- Manage appointment scheduling system to ensure smooth flow of treatments
- Handle phone inquiries and provide information about our services and treatments
- Process client check-ins and check-outs, including handling payments.
- Assist in maintaining cleanliness and organization of the reception and waiting areas
- Assist with client intake forms and verify client information
- Support staff with administrative tasks, such as processing forms and maintaining client records
- Promote our services and upsell treatments when appropriate
- Ensure that clients have a pleasant experience from arrival to departure
Qualifications:
- Previous experience as a receptionist or in customer service (medspa, healthcare, or beauty industry experience is a plus)
- Exceptional communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work efficiently under pressure
- Comfortable working with basic office equipment (computers, phones, and POS systems)
- Knowledge of neurotoxins, dermal fillers, and laser treatments is a plus, but not required (training will be provided)
- Professional appearance and attitude
What We Offer:
- Competitive pay
- Opportunities for professional development and training in the beauty and wellness field
- Employee discounts on treatments and products
- A supportive and friendly team environment
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 16 – 24 per week
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Sarasota, FL 34237 (Required)
Work Location: In person
Salary : $20