What are the responsibilities and job description for the Intake Coordinator position at Lusk Eye Specialists?
Lusk Eye Specialists, one of Shreveport's most established medical practices, seeks an outgoing professional with excellent communication skills to serve as a patient Ophthalmic Intake Coordinator.
At Lusk Eye Specialists, our distinction is providing superior quality care for our patients in a comfortable and friendly atmosphere. Lusk Eye Specialists is a tight-knit, family work environment with a dedication to excellence. If you have a strong work ethic and enjoy a “team” atmosphere– then you are the type of candidate we are searching for.
In this position, the primary responsibilities include answering the phone to make appointments, checking patients in and out and handling medical records in a fast-paced medical environment. The person who fills this position can expect high call volume, scheduling appointments for patients back-to-back, and answering questions about medical procedures, medications or surgical options. Candidates should be highly adept at multi-tasking.
Other skills needed are ten-key, typing by touch and computer skills including proficiency in operating windows-based software, internet and email are required. A keen attention to detail, a dedication to accuracy and a natural ability to welcome and care for patients are also a must. Applicants must have outstanding “phone charm” and strong customer service skills. Experience with medical records in a medical practice is preferred. Optical or Ophthalmic background is a plus; however, training is available for the right candidate. Regular, consistent punctuality and attendance are imperative.
This is a full-time position; Monday – Friday, occasional Saturdays. Hours will range from (7:30am – 6:00pm) to total about 40 hours/week. Competitive salary, benefits, uniform reimbursement, and bonus plan are included.
EOE
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 38 – 42 per week
Benefits:
- AD&D insurance
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Medical Specialty:
- Medical-Surgical
- Ophthalmology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 2 years (Required)
- Typing: 2 years (Required)
Ability to Commute:
- Shreveport, LA 71106 (Required)
Work Location: In person
Salary : $15 - $17