Operational and Excellence Training Manager

About The Position

We are looking for a dynamic and results-driven Operational and Excellence Training Manager to elevate our PMO to new heights. In this pivotal role, you will spearhead operational excellence by developing industry-leading best practices, optimizing workflows, and driving measurable performance improvements. You will design and implement cutting-edge training programs that empower teams, enhance organizational capabilities, and foster a culture of continuous improvement. Additionally, you will lead a high-performing team and collaborate cross-functionally to embed these initiatives into the fabric of our programs, ensuring long-term success. If you're a strategic thinker with a passion for excellence, we want to hear from you!.

This is a long-term, full-time, onsite position located in Denver, CO.

Responsibilities

• Develop and implement best practices, processes, and tools to enhance operational performance and ensure alignment with organizational objectives within the PMO.
• Lead continuous improvement initiatives to streamline workflows, reduce inefficiencies, and improve overall program delivery.
• Monitor and evaluate key performance indicators (KPIs), providing insights and recommendations to leadership on performance improvements.
• Design and oversee the implementation of comprehensive training programs to enhance skills and competencies across all levels of the organization.
• Collaborate with departments to identify training needs, develop customized content, and deliver impactful learning experiences.
• Evaluate the effectiveness of training initiatives, ensuring they align with strategic goals and drive measurable outcomes.
• Establish and maintain a robust knowledge management framework to capture, document, and disseminate critical information, lessons learned, and best practices.
• Promote a culture of knowledge sharing and collaboration through innovative tools, platforms, and initiatives.
• Ensure that knowledge management practices support organizational continuity and long-term sustainability.
• Build and lead a high-performing team, fostering a collaborative, innovative, and results-driven culture.
• Partner with cross-functional teams to integrate operations excellence, training, and knowledge management into all aspects of program delivery.
• Act as a thought leader and advocate for continuous improvement and organizational learning.
  
  

Skills And Attributes

• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement.
  
  

Minimum Qualifications

• Bachelor’s degree in Construction Management, Business Administration, or related field, or equivalent combination of education and experience.
• 5 years' experience in successfully building and delivering training and continuous improvement programs.
• Proven experience coordinating a project management team and providing appropriate levels of support, coaching and influence.
• Advanced proficiency with PowerPoint and Adobe Creative Suite.
• Proficiency with Microsoft Office Suite (e.g., Outlook, Work, Excel, etc.)
  
  

Preferred Qualifications

• 3 years' experience in successfully building and delivering a large-scale operations, training and continuous improvement programs within large-scale ($500M ) civil projects in the highways/roads/bridges, transit, rail, or aviation sectors.
• Project Management Professional (PMI), Certified Instructional Designer (CID), Certified Professional in Training Management (CPTM)
  
  

Compensation Details

The salary range listed for this role is $124k-$200k/yr ($60-$96/hr). The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

• Unlimited Flexible Time Off
• Paid Holidays
• Paid Parental Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
• Long Term Disability Insurance
• Short Term Disability Insurance
• Life Insurance and Accidental Death & Dismemberment Policy
• 401(k) Plan with Guaranteed Employer Contribution
• Formal Career Planning and Development Program
• $2,500 Annually Towards Professional Development
• Wellness Program with Monthly Wellness Stipend
• Company Cell Phone or Cell Phone Plan Reimbursement
• Free Personalized Meal Planning & Nutrition Support with a Registered Dietitian
• Free Personal Financial Planning Services
• Employee Assistance Program
• Employee Discounts
• Employee Referral Bonus
• Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS
  
  

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.