What are the responsibilities and job description for the Parts Counterperson position at Luther Automotive Group?
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Responsibilities
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Medical, Dental & Vision
- 401k with Match
- Paid Vacation
- Growth Opportunities
- Paid Training
- Family Owned and Operated
- Long Term Job Security
- Health and Wellness
- Accident & Critical Illness
- HSA/Flexible Spending
- Pet Insurance
- Employee Discounts
