Case Manager

THE ROLE: This individual will provide services to families referred through DHS/Self Sufficiency to enhance family stability and support workforce readiness. The individual will work with families by conducting a comprehensive screening to determine immediate needs, short and long term goals, and unique family barriers to create a collaborative goal/service plan. Provides skills training to children, adolescents and adults to address immediate needs and implements a plan forward to overcome barriers in accessing resources to meet those needs. Creates a strong rapport with professional boundaries and provides connection by referral to outside resources needed to further support the family in reaching their goals. Collaborates with community partners and connects families to relevant resources to support progress.  ESSENTIAL JOB FUNCTIONS:  ● Provide in-home change services to children, adolescents and families ● Assess for parental capacities related to child safety and well-being, basic needs unmet and extraordinary barriers preventing family stability ● Help family members overcome barriers and identify strengths ● Report any potentially or dangerous situations to immediate supervisor immediately  ● Documents all client interactions objectively and in a timely manner, reporting any barriers immediately ● Help parents improve diminished protective capacities ● Knowledge of dynamics of high-risk families including substance use and behavioral health ● Coordinate case activities with Contract Supervisor, DHS/Self-Sufficiency, schools and other community partners ● Provide a range of services including parent education, modeling healthy communication skills, empowering parents to self-advocate, locating appropriate resources to meet basic and complex family needs, assist in barriers to home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services as needed ● Refer client to supportive services to supplement treatment and counseling as appropriate ● Conduct parent-child coaching and interaction sessions ● Assist with self-sufficiently providing consultations/courtesy assistance in evaluating the appropriateness of needed interventions ● Ability to travel to families’ homes and communities required. A valid driver's license, car insurance, and access to a vehicle are required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  ● Must have respectful, open, unbiased, accepting attitude toward clients and their families and practice with cultural competency ● Must have proven skills in creativity, problem solving, team building, resource development, mediation, etc. ● Must be able to collaborate with community providers ● Must be able to work in a multicultural setting ● Requires strict adherence of HIPAA standards in the office workspace to ensure client confidentiality EDUCATION and/or EXPERIENCE: Bachelor’s degree in social work, psychology or counseling; at least two years of experience working with high needs families within the last five years. Experience may be substituted for education. Effective at working to support education, substance use disorder treatment, behavioral health, and other presenting concerns. Must have respectful, open, unbiased, accepting attitude toward clients and their families. THE PERKS:  We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance.  Vacation includes up to 2 weeks in the first year.  Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year.  A 403(b) Retirement plan, with employer matching after meeting eligibility requirements.  Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.

Salary : $20 - $30