SWIFT/JJC Program Supervisor 2

MISSION IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The supervisor in this role ensures youth receive quality behavioral health support by overseeing crisis response, guiding clinical best practices, and ensuring compliance with agency standards. Through coaching and mentorship, they help staff provide trauma-informed care and support youth mental health needs. They also foster collaboration among detention staff, behavioral health providers, and community partners to ensure coordinated care. Committed to cultural humility and inclusivity, they create a safe and supportive environment where all youth and families are treated with dignity and respect. RESPONSIBILITIES: Lead and Coordinate Team Meetings – Facilitate discussions, set agendas, and track action items to ensure timely follow-up and progress. Foster a supportive and productive environment for team members to share updates, challenges, and solutions.    Supervise and Coach Staff - Provide structured coaching sessions and conduct individual check-ins to support staff development, performance, PTO request and overall administrative needs.    Oversee Crisis Response and Risk Management-Ensure timely and accurate completion of required documentation, including crisis interventions, transition plans, and internal transfer paperwork. Ensure Compliance and Accurate Documentation –Regularly review documentation for completeness, accuracy, and timeliness to support high-quality care. Ensure compliance with all relevant regulations, policies, and procedures. Facilitate Collaboration and Service Coordination – Ensure that all teams and service providers involved in a youth’s care communicate effectively to ensure that client needs are met, that high-risk situations are responded to, and that necessary continuity of care is provided.   Monitor Program Goals and Progress- Support staff to achieve program goals (including productivity targets), and report outcomes and activities according to program and agency requirements. Promote Cultural Awareness and Inclusive Care – Ensure staff treat all youth and families with respect, considering their backgrounds, beliefs, and identities. Provide guidance and support to help staff maintain inclusive and trauma-informed practices.   REQUIREMENTS: 1 year of related experience;providing crisis support in a Mental/Behavioral health setting. Bachelor's in social work, psychology or related field; substantial relevant experience will be considered in place of degree. Counselor Agency Affiliated Registration is required within (60) days of hire. Equivalent credentials may be accepted, depending on individual program or location requirements. Fluency in English, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a low noise environment Interacts with others and performs tasks in-person and through the use of technology, with long periods of stationary activity and minimal periods of increased physical activity including and not limited to participating in activities with individual, family and or community activities. Moves equipment/materials weighing up to (20) pounds; Travels between worksites regularly which requires valid driver’s license, auto insurance, and motor vehicle records clearance Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program   THE PERKS:  We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance.  Vacation includes up to 2 weeks in the first year.  Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year.  A 403(b) Retirement plan, with employer matching after meeting eligibility requirements.  Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.

Salary : $34 - $48