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COMPANY OVERVIEW

Lutheran Family Services Rocky Mountains is a nonprofit, human services agency committed to community safety, support, and resiliency. Since 1948, LFSRM has provided support, guidance, and resource coordination to individuals and families, regardless of race, religion, gender identity, sexual orientation, or age through family and refugee services. We believe that all people, from the newborn to the most elderly, are valued members of our community. If you want to impact your community while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains welcomes you to apply.

DEPARTMENT OVERVIEW

The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.

JOB SUMMARY & RESPONSIBILITIES

The Case Support Specialist will be responsible for assisting the UC Case Lead with documentation, client contact, and foster parent contact responsibilities. This position will perform case management services to children to include but not limited to reuniting the family, ensuring the child's safety, and maintaining accurate and up-to-date documentation of all provided services in accordance with all applicable regulatory and accreditation standards. The Case Support Specialist is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends.

REQUIRED COMPETANCIES

Occupational Competencies

• Provide case management: Familiarity with assessment, care planning, facilitation, coordination, and advocacy for support on behalf of and in collaboration with individuals or families.
• Coordinate services: Knowledge of currently available community resources, services, and supports, and ability to connect children, youth, or families to appropriate resources to meet their needs through referral, application, or enrollment assistance.
• Deliver services within diverse cultural communities: Skills and sensitivity in working with children, youth and families from a variety of ethnic and cultural backgrounds.
• Meet standards of practice: Familiarity with social work practice, human development, and the child welfare system, including applicable local, state, and federal regulations and guidance.
• Provide crisis intervention: Experience with crisis management, problem solving, and mediation best practices.
• Communicate professionally: Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services.
• Document efforts: Ability to maintain thorough and timely documentation of activities, services, and efforts.

Foundational Competencies

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

EXAMPLE ACTIVITIES

• Manage all assigned cases and maintains face-to-face contact with the youth in placement per program regulations and monitors, maintains, and conducts ongoing assessment of the needs of the children and families on caseload.
• Facilitate coordination and monitoring of therapeutic, health, educational, cross-cultural, and other pertinent resources for youth and families on caseload.
• Generate case notes, maintains all necessary documentation to meet timeliness and accuracy standards.
• Provide on-call services for emergencies.
• Participate in court hearings, placement review meetings, administrative reviews, and school meetings.
• May participate in on-call rotation.

TRANSPORTATION

Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.

• Frequent local regional travel. May be required to transport clients in personal vehicle.

REQUIRED CERTIFICATIONS

• Bachelor's degree in Social Work or behavioral sciences.
• Experience working in child welfare and/or with refugee and/or immigrant populations preferred.
• Bilingual English and Spanish preferred.

VACCINATION POLICY

Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases: Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $21 - $22