What are the responsibilities and job description for the Case Manager, Responsible Fatherhood Initiative Project position at Lutheran Family Services?
Case Manager, Responsible Fatherhood Initiative Project
Job Type
Full-Time
Position Summary:
- The RFIP Case Manager provides support and advocacy for people served in the Fatherhood Initiative Project and ensures a person-centered philosophy while utilizing client voice and choice. This role works to develop strong partnerships and serves as a resource guide in supporting fathers who are seeking to re-engage with their children and overcome barriers and struggles to improve their lives.
Job Duties:
- Provide case management to clients in a variety of community settings, to include client homes, prisons, and jails.
- Establish and maintain positive working relationships with internal and external parties.
- Assess short and long-term needs and priorities to develop Individual Service Plans (ISP).
- Work cooperatively/effectively with others to set goals, resolve problems, and make decisions for the benefit of the clients.
- Maintain and record resources and services received for each case.
- Assist the client in completing applications for public and private benefits.
- Provide referrals to outside agencies as needed including but not limited to food pantries, education programs, mental health facilities, shelters, employment resources, etc.
- Conduct outreach meetings and networking to gain referrals and participants.
- Conduct all activities within program and funding guidelines.
- Collect and analyze data and submit timely reports.
- Participate in program and LFS events and activities as needed.
- Other duties as assigned.
Required Skills/Abilities:
- Must be able to pass all necessary background checks and obtain clearance to work in jails and/or prisons to meet with clients.
- Knowledge of family relationships/systems, child welfare, and criminal justice.
- Ability to work independently to plan and coordinate client meetings in-person, virtually, etc.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to act with integrity, professionalism, and confidentiality.
- Awareness and sensitivity of the organization’s constituents and populations served.
- Ability to thoroughly document conversations and actions regarding case management.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, values of Lutheran Family Services.
- Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
Position Competencies:
- Relationship Building
- Organizational Skills
- Taking Initiative
- Empathy
Education and Experience:
- High School Diploma/GED required. Bachelor’s degree in human service-related area preferred. Four years of relevant work experience may be accepted in lieu of degree.
- Case management experience and/or knowledge of existing community social services and referrals preferred.
- Demonstrated work experience collaborating with non-profits, medical providers, employment agencies, domestic violence programs, other community organizations, etc.
- Valid driver's license, proof of liability insurance, and ability to drive for agency business.
Physical Requirements:
- Field work environment (in office, remote, correctional facilities, etc.).
- Laptop and company issued cell phone.
- Reliable transportation for travel between various worksites (travel to meet clients face-to- face in their homes, the community, etc.)
- Travel to various locations to meet client needs, as needed.
- Work a flexible schedule, including evenings and weekends to meet client needs (as directed).
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.
