What are the responsibilities and job description for the Specialist, Community Support position at Lutheran Family Services?
Job Type
Full-Time
Position Summary:
Full-Time
Position Summary:
- A Community Support Specialist provides and coordinates rehabilitative and support services to adults with a primary mental health diagnosis affecting basic functioning. The estimated length of service per client is two years.
- Develop with clients integrated treatment team plans, updating every three months or sooner if needed.
- Facilitate implementation of clients’ goals, including but not limited to community living and daily living skills, interpersonal skills, vocational/educational skills, medication management, physical health care, mental health services and care, substance abuse services, resource acquisition, psychiatric emergency, and relapse needs, etc.
- Discuss discharge goals with the client and develop a discharge plan.
- Conduct required assessments.
- Arrange for and/or personally provide transportation for clients to various behavioral health, medical, and community appointments that facilitate the treatment plan.
- Develop a crisis response and safety plan for each client. Assess client safety as needed and respond to crisis and safety concerns.
- Coordinate treatment activities with services provided by other agencies, treatment providers, etc.
- Advocate for the client and partner with other service providers.
- Maintain a caseload while meeting program billing requirements monthly.
- Attend all required meetings, training, and supervision sessions.
- Document all services and communication per program guidelines.
- Participate in the organization’s Performance & Quality Improvement (PQI) activities as assigned.
- Abide by HIPPA regulations and ensure confidentiality of clients and safe record keeping.
- Other duties as assigned by supervisor.
- Excellent interpersonal, communication, and conflict resolution skills.
- Excellent skills in teamwork and adaptability to change.
- Excellent time management and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, and values of Lutheran Family Services.
- Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
- Verbal Communication
- Humility
- Helping
- Self-monitoring
- Relationship Builder
- Bachelor’s degree or higher in Psychology, Sociology, or related Human Service field preferred.
- In lieu of a bachelor’s degree, two years of experience with the following is acceptable – coursework in a Human Services field, work experience, or training with demonstrated skills and competencies in treating individuals with a behavioral health diagnosis.
- Case management experience and crisis management experience preferred.
- Basic understanding of physical health issues and impact on mental health/functioning preferred.
- Demonstrated understanding of and ability to work with people of diverse backgrounds.
- Demonstrated decision-making skills and understanding of mental illness and its impact on functioning.
- Knowledge of community organizations and their function/purpose related to human services.
- Valid driver’s license, proof of liability auto insurance, reliable vehicle, and ability to drive on a daily basis for client and program needs within the community required.
- Hybrid work environment (in-office, field, and remote).
- Laptop and company-issued cell phone.
- Walking and transporting the client to and from various locations in the community.
