What are the responsibilities and job description for the Infrastructure Manager position at Lutheran Health System Serv?
Job Summary
The Manager of Information Systems will lead a team of IT professionals to align technology strategies to organizational goals, create resilient and scalable solutions, execute transformation projects, enhance our security risk posture, detect and correct technical issues, monitor and maintain system integrity, and collaborate with other departments to promote customer satisfaction. Additionally, this manager will align processes to policies, maintain regulatory and security compliance, track service metrics, draft business cases, and set budgetary requirements as needed.
Essential Functions
- Leads, mentors, guides, develops, and supports a team of IT professionals.
- Aligns technology strategies to organizational goals; creates resilient, scalable, and secure solutions.
- Executes technology projects; ensures timely delivery and adherence to budget.
- Oversees daily IT operations, mitigates risk, manages technical problems, and leads troubleshooting efforts.
- Collaborates with cross-functional teams and organizational leaders to promote customer satisfaction.
- Aligns IT processes to policies; develops associated procedures.
- Maintains regulatory and security compliance; tracks service metrics.
- Drafts business cases and sets budgetary requirements as needed.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- H.S. Diploma or GED required
- Bachelor's Degree in Information Technology, Computer Science, or related field preferred
- 5-7 years experience leading technical teams required
- 5-7 years related technical experience required
- Previous project execution experience preferred
Knowledge, Skills and Abilities
- Knowledge of Google and Microsoft productivity tools.
- Strong interpersonal skills, mentorship, problem-solving, and adaptability are essential for the role.
- Excellent communication skills both written and verbal.
- Ability to understand and explain complex technical information.
- Strong attention to detail.
To apply please email noe_villa@chs.net
INDNC
