Lab Aide - Front office - Evenings

Job Summary

The Laboratory Aide assumes responsibility for the performance, with good coordination, of phlebotomy and related duties of phlebotomy. Orientates and attends in-services to maintain uniform quality within the department.

Essential Functions

• Verifies patient’s identity per guidelines.
• Complies with policies and procedures when performing venipuncture.
• Uses collection tube and supplies, as appropriate, for specific test.
• Performs quality phlebotomy techniques.
• Properly I.D.s patients to be drawn. Follows Joint Commission National Patient safety goals standards Properly labels all tubes drawn.
• Uses appropriate area for venipuncture /capillary collection.
• Knows correct specimen requirements.
• Maintains skills in entering and retrieval of data from order entry system
• Maintains skills in operating and troubleshooting laboratory computers
• Receives specimens accurately.
• Produces collections lists as scheduled.
• Produces and resolves collection pending report. Resolves discrepancies on a timely basis.
• Knows and is able to implement down-time procedures.
• Identifies reference lab tests and access reference lab system efficiently and inputs requests and retrieve results.
• Follows HIPAA guidelines.
• Applies correct guidelines for disposal and maintenance of lab supplies.
• Demonstrates essential telephone courtesy behaviors. Uses appropriate etiquette when receiving, placing and transferring phone calls.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED or equivalent required and
• Technical School Completion of certified phlebotomy program preferred
• 2-4 years hospital experience preferred
• 0-1 years Experience with laboratory information systems preferred

Knowledge, Skills and Abilities

• Must be able to make quick decisions and work independently.
• Good interpersonal skills a must.
• Knowledge of the various clinical normal ranges for all age groups required.
• Must possess ability to establish and maintain effective working relationships with the public.
• Must be able to follow directions and to perform work according to department standards when no directions are given.
• Requires good interpersonal skills.
• Must have good communication skills, both verbal and written.
• Ability to function effectively in fast-paced environment with multiple demands/deadlines.
• Position requires some overtime and ability to coordinate several activities simultaneously.
• Must be emotionally mature and able to function effectively under stress.
• Must be able to read, write, and follow instructions and document care given in English.
• Ability to plan and organize.

Licenses and Certifications

• AMT certificate or Phlebotomy certificate from accredited institution preferred