What are the responsibilities and job description for the HS/PRS Program Specialist for Data Quality & Monitoring-Southeast position at Lutheran Immigration and Refugee Service?
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!
Since 1939, the Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.
We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.
Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducting policy advocacy, and advancing the protection and rights of vulnerable migrants.
Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, and vision available on the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!
Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.
Reporting to the HS/PRS Program Officer for Monitoring & Evaluation, the HS/PRS Program Specialist for Data Quality & Monitoring-Southeast will support LIRS in delivering high-quality programs and services for unaccompanied children and families. The position will contribute to all internal quality control, onsite monitoring, desk monitoring, service evaluation, and case processing activities.
This position can be located in one of the following Southeastern States of the U.S. (FL, NC, SC, TN, AL).
DUTIES
- Provide support to Program Managers and Assistant Director in oversight of program quality and quality assessment tools.
- Provide data entry including creating and auditing electronic case files.
- Uploading referral documents into the LIRS database and tracking compliance of programmatic outcomes.
- Assist with various programmatic communication processes and tools, including program memos, network communications, informational materials, and other communications and tools.
- Maintain up-to-date contact lists, and address changes in databases
- Manage monthly and periodic partner meetings.
- Manage network-wide training schedule and track participant experience
- Provide assistance for headquarters monitoring preparation including collecting memos, training plans, and informal communications, throughout the year and filing reports
- Providing administrative support for funding proposals
QUALIFICATIONS
- Bachelor's Degree and 2 years of work experience in data analysis or human services program support or an equivalent combination of education and experience.
- Proficient in web communications technology, including Teams, Go To Meeting, etc.
- Experience working in a non-profit organization is preferred.
- Possess analytical reasoning, the ability to interpret and evaluate complex information, while identifying patterns and essential issues.
- Demonstrated effective written and oral communication skills.
- Ability to manage and prioritize multiple projects in a fast-paced dynamic working environment.
- Commitment to LIRS's core mission and values and an ability to model those values in relationships with colleagues and partners; commitment to empowering refugees and migrants.
Special Position Requirements
- A valid driver's license required
- Bilingual in Spanish and English preferred
- Ability and willingness to travel to sites and attend relevant conferences up to 10%.
- Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.
- Must be over 21 years of age
Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify in the states that permit its use.
We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Benefits include medical, dental, and vision coverage effective on your first day of employment, 403(b) with company contribution and match, 20 days of vacation per year, tuition reimbursement, professional development, and much more. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.