What are the responsibilities and job description for the Admissions Coordinator - Pine Valley position at Lutheran Life Villages?
Essential Job Functions
- Confers with residents, families and the campus staff throughout the admission process for the campus.
- Handles initial walk-in inquiry and completes resident and/or family tour by coordinating with campus staff in desired area of residency.
- Interprets financial/administrative policies explaining accurately and completely the services and fees of Lutheran Life Villages, and the roles of various governmental and private insurance programs.
- Coordinates all assessments with the Director of Nursing for residents that are not currently in the hospital.
- Communicates hospital referrals to the Community Liaison for follow up by the Community Liaison.
- Communicates to resident and families both our commitment to quality care and client’s payment responsibilities for services rendered.
- Obtains financial information required to complete the Admission Application.
- Complete required Admission Packets with Resident and Resident Representative, if applicable
- Reviews the admission process and related forms for necessary revisions.
- Updates/revises/refines admission records and procedures.
- Arranges transportation for residents from the hospital as new admissions.
- Completes benefits verifications in Point Click Care.
- Ensures High Performing Network Providers, Acute Care, and Long-Term Care providers are notified of incoming admission, pertinent information, and updates.
- Demonstrates a cooperative working relationship with community agencies, hospitals, nursing facilities, and other referral sources to maintain smooth admission procedures.
- Works closely with the neighborhood coordinator during the admissions process to find the appropriate room during the resident’s stay.
- Ensures Medicaid approved residents are located in Medicaid-licensed bed.
- Assist residents, responsible parties and families with financial and/or admissions questions either by personal visits or by phone.
- Completes Census updates including:
- Daily email notification
- Census spreadsheet, which will be submitted to the Business Office
- PointClickCare ADT submissions and other data entry into the system
- Monitors and updates the Medicaid and Long-Term Care list.
- Completes campus tours and inquiry calls.
- Updates daily the Aline system with data entry related to admission leads and admissions in process, ensuring pertinent information is included in the charting.
- Participate in Employee Appreciation Team and assist Employee Appreciation Team as needed.
- Access EPIC EMAR system in accordance with High Performing Network expectations and communications.
- Complete admission process in this system as directed.
- Performs any other duties as assigned.
