Nursing support Aide

Job Description:
Summary: Responsible for performing indirect care for residents who require assistance with daily tasks. The caregiver provides support and ensures the comfort and well-being of the residents.
Essential Duties and Responsibilities:

1. Performs indirect care for residents by assisting with orienting them to Lutheran Senior Services (LSS) upon admission and to the department when transfers occur.
2. Observes safety rules to protect residents from injury, abuse, and promotes the highest level of quality care for each resident.
3. Communicates and interacts effectively with the residents, responding to their needs and concerns in a timely manner.
4. Maintains a safe, neat, and clean environment by cleaning resident's drawers, closets, storage areas, and utility rooms.
5. Delivers mail and packages to residents.
6. Answers residents' call bells in a timely manner and conveys their needs to a licensed nurse or certified nursing assistant within the scope of their responsibilities.
7. Practices careful, efficient, and non-wasteful use of supplies, linen, and equipment.
8. Assists to transport residents via wheelchair to activities, therapy, etc., as required.
9. Makes unoccupied beds and distributes linens to ensure residents have a comfortable living environment.
10. Handles soiled linen and maintains cleanliness throughout the facility.
11. May be assigned to clean, disinfect, and store bed pans, bedside commodes, urinals, and other supplies.
12. Runs errands, directs visitors, and answers telephone calls to provide assistance and support.
13. Assists in maintaining residents' living areas and personal clothing, promoting dignity and independence.
14. Assists in servicing and picking up resident meal trays, monitors residents during mealtime, and assists certified nursing assistants in passing snacks and nourishment as requested.
15. Passes ice and water to residents to ensure they stay hydrated and comfortable.
16. Stocks supplies and maintains inventory levels to prevent shortages.
17. Participates in resident activities, fostering socialization and engagement among residents.

Duties and Responsibilities:

1. Coordinates specific work tasks with other personnel within the department, as well as with other units and departments, to ensure the smooth and efficient flow of information.
2. Reports pertinent information to the immediate supervisor as requested or according to an established schedule.
3. Compiles information as necessary or as directed and provides data to appropriate personnel.
4. Provides excellent customer service by interacting and responding to needs/requests/issues of employees, families, contractors, colleague agencies, volunteers, visitors, and the general public.
5. Maintains awareness of all services offered by LSS and takes appropriate action to actively promote, support, and communicate them to prospective clients, residents, and families.
6. Participates in meetings and on task forces, committees, etc., as assigned.

Qualifications, Knowledge, Skills & Abilities:

• Verbal and numerical skills to read, write, and orally communicate with co-workers and residents.

Physical Requirements and Working Conditions:
The physical activities, demands, and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must be able to lift up to 50 lbs. and push/pull 45 lbs. A well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat). Is subject to emotionally upset residents, or family members. Is willing to work beyond normal working hours and on weekends and holidays when necessary. Is subject to exposure to fumes or airborne particles, and toxic or caustic chemicals. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and Hepatitis B virus within guidelines of standard precautions. Appropriate ergonomic and personal safety equipment is provided as needed. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards.