What are the responsibilities and job description for the Program Manager position at Lutheran Social Service of MN?
Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers that challenge, energize, and reward employees. Consider joining us!
Job Summary:
As the Program Manager, you will provide support to individuals accessing the PICS services. This position requires regular interaction with a variety of people, including participants and their families, county staff, support planners, other provider agencies, internal PICS staff, and internal LSS staff. This position will also provide support and expertise to the PICS Service Coordinator staff.
This position will be responsible for maintaining systems and policies related to PICS' services. This position must work collaboratively with the HR, billing, and payroll departments at PICS in order to effectively promote a collaborative work environment. This position also works closely with various LSS departments. This position will facilitate process improvements and provide appropriate training, supervision, and support to Service Coordinator staff.
Qualifications and Requirements:
- Four-year degree and social services coursework preferred.
- Training and experience working with people with disabilities and their families is preferred.
- Knowledge of resources and support available to participants preferred.
- Experience in waivered service program coordination/management and other programs offered by MN DHS is preferred; background in the area of self-directed services and licensed services is a plus.
- Ability to learn new software and technology is required.
- Must be able to perform a variety of ongoing tasks in a fast-paced office environment.
- Ability to manage team and workload in a hybrid remote environment.
- Must have a valid driver's license and/or the ability to travel locally and throughout greater Minnesota.
Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
