What are the responsibilities and job description for the Community Engagement Coordinator-Internal Only position at Lutheran Social Service?
Join a Mission-Driven Team
Lutheran Social Services of South Dakota (LSS) is committed to responding to the evolving needs of South Dakota communities. Our mission: Inspired by God's love, we care for, support, and strengthen individuals, families, and communities. Each year, LSS impacts the lives of over 27,000 South Dakotans through a variety of programs and services statewide.
As one of South Dakota’s largest private nonprofit human service agencies, LSS serves individuals of all ages, backgrounds, and economic statuses with professional, confidential, and affordable services. Our values guide our work, ensuring a whole-person, family-centered approach to care and a continuum of service across all programs.
Job location: Multi-Cultural Center, Sioux Falls, SD
Job Summary
The Program Coordinator plays a key role in supporting and strengthening individuals, families, and communities. This position is responsible for planning, developing, and coordinating activities within an assigned LSS program to ensure that program goals and objectives are met effectively.
Key Responsibilities
- Plan and develop program activities, or provide input into program development.
- Coordinate activities involving program personnel and volunteers.
- Promote and communicate program activities to relevant stakeholders.
- Assist in setting, monitoring, and evaluating program goals and outcomes.
Education & Experience
- Bachelor’s degree preferred, plus 1-2 years of experience in a related human services field, or an equivalent combination of education and experience.
- Must be at least 18 years old.
- Be able to complete orientation training according to agency program standards.
- Must successfully complete all agency background checks.
- Requires valid driver’s license or the ability to obtain one and approved driver status.
Communication & Leadership
- Regular interaction with clients, staff, and the general public.
- Ability to train, support, and manage staff, volunteers, and interns.
- Strong public speaking skills, with the ability to present to both small and large audiences.
- Must demonstrate cultural competence and sensitivity to diverse needs.
- Expected to project a caring, professional, and supportive demeanor in all interactions.
Decision-Making & Problem-Solving
- Work independently with moderate supervision based on position level.
- Ability to use sound judgment and problem-solving skills in carrying out tasks.
- Capable of prioritizing and managing varied responsibilities effectively.
- Must know when to seek guidance or additional support.
Additional Information
- Supervisory Responsibilities: May oversee volunteers and/or interns.
- Confidentiality: Position involves access to sensitive information, requiring discretion and professionalism.
- Work Environment: Regional travel may be required.
- Financial Responsibility: Expected to operate within budgeted guidelines.
If you are passionate about making a difference and want to be part of a mission-driven organization, we encourage you to apply!
Expectations and Standards:
Compassionate
We will be empathetic in our interactions with others and non-judgmental in the delivery of our services.
Appreciative
We will acknowledge the quality, significance and magnitude of the contributions of our clients and employees and seek to develop their capacity.
Respectful
We will engage in collaborative and professional relationships with our clients, partnership organizations, and each other.
Ethical
We will demonstrate our commitment to quality services and high standards in acts, words and deeds.
Strategic
We will anticipate and respond strategically to service trends and our communities’ needs.
LSS is an Equal Opportunity/Affirmative Action Employer.
