What are the responsibilities and job description for the Group Coordinator-Re-entry position at Lutheran Social Service?
Join a Mission-Driven Team
Lutheran Social Services of South Dakota (LSS) is dedicated to meeting the evolving needs of communities across the state. Our mission: Inspired by God's love, we care for, support, and strengthen individuals, families, and communities. Each year, LSS impacts the lives of South Dakotans over 27,000 times through a diverse range of programs and services. As one of South Dakota’s largest private nonprofit human service agencies, LSS serves individuals of all ages, faiths, races, and economic backgrounds with professional, confidential, and affordable services.
Our values form the foundation of who we are and how we operate. At LSS, we prioritize a whole-person, family-centered approach to care within a continuum of services.
💰 $600 Sign-On Bonus Available!
Salary: Dependent on experience and qualifications.
Hours: Monday through Friday, flexibility.
Benefits:
LSS is committed to supporting employees with benefits designed to promote work-life balance and long-term well-being. Qualifying part-time and full-time employees receive:
- 401(k) match
- Paid time off & holidays
- Four Wellmark BCBS medical plan options, including a comprehensive $1 monthly premium for a $5,000 coinsurance plan (full-time, single coverage)
- Dental and vision plans with HSA & FSA options
- Career development opportunities, hands-on training, and mentorship
Key Responsibilities
- Ensure high quality customer service that is responsive to client needs
- Schedule new client intake inquiries for group services within Re-Entry and other programs, as needed; assess needs and service requests and match appropriately with agency services.
- Identify clients who may be experiencing a mental health crisis and may need immediate appointments or to speak with a professional counselor.
- Collect basic intake information, including demographic information, presenting problem, etc. and input into the computer information system
- Maintain knowledge of group services, availability and locations.
- Communicate intake information with Supervisor and Group Facilitators, as needed.
- Meet with client in-person (where possible) or over the phone to establish a fee and discuss payment requirements.
- Collect, analyze and input data on referral sources for incoming clients, client success and to assist in contract and grant completion.
- Facilitate domestic violence groups for domestic violence offenders.
- Conduct groups that reduce barriers for successful completion (evenings, telehealth, interpreting services, etc.).
Education & Experience Requirements
- Bachelor’s Degree preferred, plus one to two years’ experience in related human service field; or equivalent combination of education and experience.
- Must be at least 21 years of age.
- Valid driver’s license and ability to meet agency auto insurance requirements.
- Must successfully complete all agency background checks.
LSS Expectations & Core Values
At LSS, we are committed to upholding the following values in all aspects of our work:
✔ Compassionate – We engage with empathy and provide non-judgmental services.
✔ Appreciative – We recognize and develop the strengths of our clients and employees.
✔ Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
✔ Ethical – We uphold high standards of integrity and quality in all actions.
✔ Strategic – We anticipate and respond proactively to community needs.
LSS is an Equal Opportunity/Affirmative Action Employer.
Salary : $5,000
