Marketing & Communications Director

Join a Mission-Driven Team

Lutheran Social Services of South Dakota (LSS) is dedicated to meeting the evolving needs of communities across the state. Our mission: Inspired by God's love, we care for, support, and strengthen individuals, families, and communities. Each year, LSS impacts the lives of South Dakotans over 27,000 times through a diverse range of programs and services. As one of South Dakota’s largest private nonprofit human service agencies, LSS serves individuals of all ages, faiths, races, and economic backgrounds with professional, confidential, and affordable services.

Our values form the foundation of who we are and how we operate. At LSS, we prioritize a whole-person, family-centered approach to care within a continuum of services.

Are you a strategic and creative communicator passionate about storytelling that inspires and connects? LSS is seeking a dynamic Communication & Marketing Director to lead efforts in amplifying our mission and engaging our community through print, digital, social media, and web content.

💰 $600 Sign-On Bonus Available!

Salary:

Dependent on experience and qualifications.

Benefits:

LSS is committed to supporting employees with benefits designed to promote work-life balance and long-term well-being. Qualifying part-time and full-time employees receive:

• 401(k) match
• Paid time off & holidays
• Four Wellmark BCBS medical plan options, including a comprehensive $1 monthly premium for a $5,000 coinsurance plan (full-time, single coverage)
• Dental and vision plans with HSA & FSA options
• Career development opportunities, hands-on training, and mentorship

Key Responsibilities

Marketing & Communications Strategy

• Develop and execute an annual marketing plan aligned with organizational goals.
• Oversee paid advertising campaigns across radio, TV, social media, digital platforms, and billboards to enhance brand awareness and program visibility.
• Create and implement an annual communications plan for organic and owned messaging, including:
  • Annual reports, newsletters, brochures, press releases, forms, flyers, invitations, building signage, and business cards.
• Assist in developing agency-wide marketing and communication policies and procedures.
• Ensure brand consistency by establishing and enforcing LSS brand standards (logo usage, color schemes, typography, and print materials).

Content Development & Digital Media

• Research, write, and produce digital, social, and print marketing materials for campaigns and outreach.
• Manage LSS’s website content updates to ensure accuracy, relevance, and engagement.
• Develop and execute a social media strategy, including content planning and analytics review.
• Lead the creation of newsletters, blogs, and impact stories to engage donors and stakeholders.
• Oversee the production of videos, infographics, and promotional materials to enhance storytelling efforts.

Fundraising & Community Engagement

• Develop and distribute fundraising appeals (direct mail, digital, and event materials) in coordination with the philanthropy team.
• Collaborate with fundraising staff to create compelling donor campaigns and sponsorship outreach materials.
• Assist in developing marketing strategies for fundraising events and initiatives.

Brand & Internal Communications

• Coordinate with LSS staff on external building signage and internal directional displays to ensure brand consistency.
• Work closely with the Director of Culture & Quality Improvement to align internal and external communication strategies.

Education & Experience Requirements

• Bachelor’s degree in a relevant field.
• Minimum of four years of related experience in marketing, communications, or a similar field.
• Supervisory and management experience required.
• Experience in budget development, monitoring, and achievement preferred.
• Must be at least 21 years of age.
• Valid driver’s license and ability to meet agency auto insurance requirements.
• Willingness to submit to a criminal background check to screen for offenses related to violence, child safety, sex crimes, or spousal abuse.

LSS Expectations & Core Values

At LSS, we are committed to upholding the following values in all aspects of our work:

✔ Compassionate – We engage with empathy and provide non-judgmental services.
✔ Appreciative – We recognize and develop the strengths of our clients and employees.
✔ Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
✔ Ethical – We uphold high standards of integrity and quality in all actions.
✔ Strategic – We anticipate and respond proactively to community needs.

LSS is an Equal Opportunity/Affirmative Action Employer.

Salary : $5,000