What are the responsibilities and job description for the Shift Leader - Bilingual (Spanish) Unaccompanied Minors Bilingual (Spanish) Unaccompanied Minors position at Lutheran Social Services of NY?
POSITION: Bilingual Shift Leader Unaccompanied Minors Program
REPORTS TO: Shift Leader Supervisor & Assistant Director of Operations
CLASSIFICATION: Full Time
EXEMPT/NON-EXEMPT: Non-Exempt (Hourly)
Hiring for shifts: 3 PM to 11 PM | 11 PM to 7 AM | and Weekends
GENERAL DESCRIPTION: The Safe Haven for Children Program is a 24-hour shelter and transitional foster care program that serves unaccompanied children (UCs) in immigration custody who are awaiting release to their sponsors. Throughout the assigned shift, the Shift Leader provides oversight and support to Youth Care Workers AKA Child Care Workers as well as the young persons in care. The Shift Leader is responsible for ensuring compliance with city, state, federal and agency guidelines.
MAJOR DUTIES AND RESPONSIBILITIES:
Provide leadership and supervision of Youth Care Workers throughout each shift.
Provide supervisory meetings and trainings to Youth Care Workers.
Assist in onboarding new staff through training and orientations.
Supervise the coordination and completion of required assignments, activities and appointments for young persons in care.
Ensure adherence to program guidelines and schedules.
Monitor the completion and proper filing/storage of all program documents and incident reports during assigned shift.
Monitor the facility for cleanliness, organization, and safety.
Respond to all incidents immediately; follows the emergency procedure protocol to ensure notification of appropriate parties.
Practice good judgment and decision-making to ensure the safety of staff and young persons in care.
Approve and assists with recreational curriculum completed by Youth Care Workers; ensures timely implementation of recreational activities consistent with ORR policies and procedures.
Supervise and assist with meal preparation for young persons.
Communicate any issues, concerns or emerging trends pertaining to assigned shift to supervisor.
Attend meetings, trainings, and conferences as required.
Ensure that unit keys, cell phones, translator devices, tablets and other items remain in the possession of shelter staff members only.
Provide a stable, abuse- and drug-free environment.
Ensure that Youth Care Workers adhere to OCFS, ORR and agency policies and procedures.
Comply with all mandated training yearly.
On-call 24 hours (where applicable).
Handle all duties specific to the role of a Youth Care Worker
Other duties as required by direct supervisors or needs of the program/agency.
SUPERVISES:
Youth Care Workers
EDUCATION:
High School Diploma/GED
NYC Food Protection Certificate within 120 days of hire
Bilingual in English and Spanish
NY State Security License (preferred)
EXPERIENCE:
Two years experience working with immigrant children or adolescents.
A minimum of one years supervisory experience.
SKILLS, ABILITIES AND OTHER:
Drivers License
Excellent communication and writing skills
Ability to lift at least 30 lbs. consistently
Ability to exercise enormous amount of patience and good judgment
Knowledgeable about working with immigrant youth
Superior leadership and organizational skills: ability to work independently and as part of a team; resourceful; ability to manage time effectively and multi-task; able to motivate team to achieve excellent outcomes
Experience and facility with Microsoft Office Applications
Ability to work flexible hours as needed
This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency.
