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Administrative Coordinator

Lutheran Social Services of the Southwest
Phoenix, AZ Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/19/2025

General Description

Under the general direction of and in coordination with the Operations Manager, the Administrative Coordinator serves as an administrative generalist to support the operational needs of the agency. This role is responsible for answering the main phone line, greeting guests, and coordinating a range of office-related functions that promote smooth and professional office operations.

Essential Duties and Responsibilities

% of Time
Essential Functions

20%
Greet and welcome guests in-person and via phone. Direct inquiries appropriately or take messages. Maintain a professional appearance and demeanor. Keep the phone extension log and update the "Resource Directory" quarterly. Assist refugee and immigration clients and guide them accordingly.

25%
Coordinate scheduling and use of agency vehicles. Maintain vehicle upkeep records and facilitate maintenance pick-ups/drop-offs. Manage WEX fuel receipt collection. Schedule and post weekly room reservations. Administer keys and PDK key swipe cards.

20%
Accept and distribute deliveries (Amazon, UPS, etc.). Manage in-kind donation intake and donor forms. Handle FedEx outgoing shipments. Serve on the Safety Committee and as the Alert Point of Contact. Assist with quarterly safety drills and train backup receptionists in safety protocols. Maintain reception area.

15%
Oversee office and kitchen supply inventory. Conduct weekly inventory checks, submit orders to the Operations Manager, and restock supplies in designated buildings. Schedule facility repairs and submit work orders.

10%
Provide administrative support to executive and senior staff, including event planning, travel coordination, and meeting logistics. Set up and monitor conference rooms. Assist with research and planning tasks.

5%
Perform general clerical tasks such as filing, copying, and mailing. Sort and distribute incoming mail. Serve as the point of contact for Toshiba copier maintenance.

5%
Perform other duties as assigned.

Qualifications

Education and Experience

  • High school diploma or equivalent required.

  • Minimum of 2 years of relevant administrative experience or post-secondary education/training.

Skills and Competencies

  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills; ability to work effectively with individuals from diverse backgrounds.

  • Professional demeanor and customer service orientation.

  • Basic math skills and comfort with data collection and tracking.

  • Strong organizational and time management skills.

  • Ability to exercise judgment, prioritize tasks, and know when to seek guidance.

Physical Demands and Work Environment

  • May be required to sit or stand for extended periods.

  • Frequent use of hands and fingers to operate office equipment.

  • Must be able to communicate clearly and listen actively.

  • Occasionally required to lift or move up to 20 pounds.

  • Noise level varies depending on office activity.

  • If authorized to drive, must be able to safely operate a motor vehicle.

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