What are the responsibilities and job description for the Case Manager- Home Delivered Meals position at Lutheran Social Services of the Southwest?
About the Role:
The Case Manager for Home Delivered Meals plays a crucial role in ensuring that individuals in need receive nutritious meals delivered directly to their homes. This position involves assessing the needs of clients, developing personalized meal plans, and coordinating with various service providers to facilitate meal delivery. The Case Manager will also monitor the well-being of clients, ensuring that they are receiving adequate nutrition and support. By fostering relationships with clients and their families, the Case Manager will help improve their overall quality of life. Ultimately, this role is vital in promoting health and wellness within the community, particularly for those who are homebound or facing mobility challenges.
Minimum Qualifications:
- Experience in case management or a similar role, preferably in a community service setting.
- Strong communication and interpersonal skills to effectively interact with clients and service providers.
Preferred Qualifications:
- Experience working with elderly or disabled populations.
- Familiarity with local community resources and services.
- Associate's Degree or two years related social service experience and/or training
Responsibilities:
- Conduct assessments of clients' nutritional needs and preferences to create tailored meal plans.
- Coordinate with kitchen staff and delivery personnel to ensure timely and accurate meal delivery.
- Maintain accurate records of client interactions, meal deliveries, and any changes in client status.
- Provide ongoing support and resources to clients and their families, including referrals to additional services as needed.
- Monitor and evaluate the effectiveness of the meal delivery program, making recommendations for improvements.
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing multiple client cases and ensuring that meal deliveries are scheduled efficiently. Excellent communication skills are vital for building rapport with clients and collaborating with service providers. Problem-solving skills will be utilized daily to address any challenges that arise in meal delivery or client needs. Additionally, knowledge of nutrition will enhance the Case Manager's ability to create effective meal plans that cater to individual dietary requirements. Preferred skills, such as familiarity with community resources, will aid in providing comprehensive support to clients, ensuring they have access to all necessary services.
