What are the responsibilities and job description for the Call Center Agent position at Luttrell Staffing Group?
Do you enjoy customer service? Are you looking for a great career opportunity? We have the perfect position for you! Luttrell Staffing Group Alcoa, TN is hiring Call Center Agent positions in Maryville. Don't delay, apply today!
**Perks & Benefits:
Key details for Call Center Agent:
Job Duties:
These skills and abilities make you a great candidate for Call Center Agent:
Please apply by clicking on the link below, then call or text (865) 233-7502.
Luttrell Staffing Group is an EEO employer.
**Perks & Benefits:
- It’s free to apply - no cost to you
- Zero Fees - you’ll never be charged for any screening service
- Knowledgeable and Friendly Staff
- On-the-spot interview
- Fast start-date
- Weekly Pay (Pay Card or Direct Deposit)
- Holiday Pay
- Vacation Pay
- Insurance options
Key details for Call Center Agent:
- Full-Time
- Temp-to-Hire
- Monday-Friday
- 2nd shift 11am-8:00pm
- $14.42/ hour
Job Duties:
- Take customer calls and provide accurate, satisfactory answers to their questions and concerns
- De-escalate situations involving dissatisfied customers, offering assistance and support
- Call clients and inform them about the company's new products, services and policies
- Guide callers through troubleshooting and navigating the company site or using products and services
- Review customer or client accounts, providing updates about billing, shipping, warranties and other account items
- Collaborate with other call center representatives to improve customer service
- Help train new employees
- Other duties as assigned
These skills and abilities make you a great candidate for Call Center Agent:
- High School Diploma or GED
- Bilingual preferred
- College degree preferred
- Excellent problem solving and conflict management skills
- Professional phone etiquette
- Good computer and data entry skills
- Excellent customer service skills
- Ability to sit for duration of shift
- Ability to lift up to 25 lbs
Please apply by clicking on the link below, then call or text (865) 233-7502.
Luttrell Staffing Group is an EEO employer.
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