What are the responsibilities and job description for the Customer Service Assistant position at LUVATA?
Join Luvata Ohio, Inc. as a Full-Time Customer Service Assistant in Delaware, Ohio, and experience the thrill of a fast-paced work environment where you can make a tangible impact! This onsite position offers an exciting opportunity for individuals who thrive in a customer-focused culture and seek long-term career growth. With a competitive pay range of $48,000 - $55,000, you will be rewarded for your excellence and problem-solving skills.
At Luvata, we foster innovation and integrity, allowing you to contribute to our energetic and relaxed atmosphere while tackling challenges head-on. We are looking for forward-thinking professionals eager to join a high-performance team. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Pension. If you are dynamic, motivated, and ready to shine, this role could be your perfect fit! Apply today!
Luvata Ohio, Inc. : Who We Are
Luvata Ohio, Inc., located in Delaware, Ohio, is a leading manufacturer of cold formed and machined components such as welding electrodes and electrical connectors. We use our metals and manufacturing expertise to influence the development of a sustainable modern world. With our open mindset, passion for results and delivering on our promises, we help our customers improve their products and competitiveness. Luvata is a group company of Mitsubishi Materials Corporation. To learn more about Luvata Ohio, please visit : .
Luvata Ohio, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at .
Are you excited about this Customer Service Assistant job?
As a Full-Time Customer Service Assistant at Luvata Ohio, Inc. in Delaware, Ohio, your responsibilities will span a diverse range of crucial tasks that directly impact our fast-paced operations. You will calculate and track monthly sales commissions for our external Representatives, ensuring accurate payments are processed and communicated effectively. In your role, you will process daily purchase orders, verifying inventory, pricing, and scheduling required items with production teams. Your attention to detail will also shine through as you handle daily invoicing and maintain critical online programs, including EDI.
In addition, you will assist with incoming calls by managing customer orders and inquiries. You'll also prepare essential customs documents for shipments to Canada and Mexico, generate daily order reports, file necessary documentation in Content Central, and track customer terms and conditions. Lastly, you will provide backup support for the Sales Logistics Coordinator and ensure our conference room is well-stocked for team luncheons, reinforcing our commitment to a collaborative and energetic workplace.
What you need to be successful
To thrive as a Full-Time Customer Service Assistant at Luvata Ohio, Inc., candidates must possess a unique blend of skills and experience that align with our fast-paced environment. A high school diploma is required, along with 3-5 years of office experience, ideally within a manufacturing setting. Successful applicants will be self-motivated and demonstrate a high level of problem-solving and analytical abilities. The role demands an individual who can remember extensive details while maintaining an intense focus on process accuracy. Exceptional time management and organizational skills are essential, as you will need to manage competing priorities effectively.
Proficiency in typing and 9-key data entry is crucial for ensuring efficiency in daily tasks. Additionally, strong communication skills will enable you to collaborate with a diverse range of personalities, enhancing team dynamics and overall performance. Candidates who exemplify these skills will excel in our dynamic, customer-focused culture.
Knowledge and skills required for the position are :
- High School Diploma and minimum 3-5 years office experience preferably in a manufacturing environment
- Self-motivated individual with a high-level of problem-solving and analytical skill
- Ability to remember large amounts of detail while having an intense focus on process details
- Exceptional Time management and organizational skills
- Extensive typing skills plus 9-key
- Ability to manage competing priorities
- Able to collaborate with diverse personalities
- Extremely high level of accuracy and efficiency
- Excellent communication skills
Make your move
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
Salary : $48,000 - $55,000
