Installation Technician

Company: Black Magic Chimney Sweeps

Location: Manchester, VT

Position: Installation Technician

Classification: Non-exempt, Full-time

Compensation: $20.00/ per hour bonuses

We are a highly regarded company committed to delivering world-class service in the chimney sweeping industry. If you’re reliable, curious, and driven, this is an exciting opportunity to learn and grow with us as we help keep our customers warm, happy, and safe. Check out our Core Values here ➡ https://www.youtube.com/watch?v=WfCE08yeehg 

Position Overview: The Installation Technician is a hands-on position supporting the company’s sale of wood, pellet and gas appliances and inserts and building relationships with new-appliance customers.

Duties/Responsibilities

• Install stoves and accessories according to standards, manufacturer's instructions, and local building codes.
• Work outside in varying weather conditions and temperatures.
• Maintain company vehicles and tools.
• Follow all OSHA and company safety standards and procedures.
• Maintain a positive and professional image with homebuilders and consumers.
• Keep job site clean and pick up before leaving site.
• Maintain working knowledge of all fireplaces, stoves, and related products along with any manufacturer's changes.
• Maintain effective communication with sales staff (outside and inside) and field operations to ensure installation is completed and meets quality standards.
• Complete and return all paperwork and photos on a daily basis.
• May train others on manufacturer's installation standards.
• Ability to manipulate and safely use all required equipment and PPE.
• Practice the "5 S Principles" relating to company vehicles at all times 
  • Sort
  • Set in order
  • Shine
  • Standardize
  • Sustain
• All other duties as assigned.

Qualifications and Requirements

• Candidates must have experience working with hand and power tools, be mechanically inclined, and possess excellent customer service skills.
• Experience in construction, HVAC, or similar industry a plus.
• Must have a valid driver's license and meet our driving standards.
• Will be required to become certified by the National Fireplace Institute.
• Ability to diplomatically navigate demanding situations and requests.
• High School Diploma or GED required, some college or college degree is preferred but not required.
• Ability to manipulate and safely use all required equipment and PPE.

• 12-18 months of trade-focused experience preferred.
• 12-18 months in a customer service role is strongly encouraged.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Cognitive Skills: Ability to read, compose; proposals, documents, and emails, and verbally communicate effectively and professionally with coworkers and the public. The employee is required to speak over the phone, use written communication, send emails, use math skills, and use a computer and or smart phone.

Physical Demands: While performing the duties of this job, the employee will constantly be on their feet walking and standing. The employee will frequently be required to reach, handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation). The employee is occasionally required to bend, squat, climb stairs, push, and pull. The employee will occasionally be required to lift and/or move 75 pounds.

Work Environment: This position is conducted in both interior and exterior settings. The ability to withstand prolonged exposure to varied outside temperatures and inclement weather conditions for extended periods of time is required. This position requires employees to work at heights on top of roofs of various stories.

Benefits: Full-time employees are eligible to enroll in the benefits and IRA after 30 days of employment. Employees are also eligible for Paid Holidays and accrual of Paid Time Off.

Black Magic Chimney Sweeps is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for employment opportunities.

Salary : $20