What are the responsibilities and job description for the Liaison Package Handler position at Luxer One?
At Luxer One we re relentlessly improving the way the world receives goods. Whether it s lastmile delivery at multifamily properties and offices or buy online and pickup in store orders in retail we are dedicated to finding the best solutions for our customers. Luxer One is looking for a professional organized and customerfocused individual to provide package management services to luxury apartment buildings in the West Palm Beach area.
Come join our growing team! This service representative will help organize and maintain package reception rooms / locker systems at apartment complexes located in the West Palm Beach area. The service rep will visit their assigned property 3 times a week and perform various duties. This role has the potential to grow and add more hours as locations come onboard.
What You ll Do :
- Provide inperson support to residents having package questions / issues
- Log recentlydelivered packages into the propertys automated package management system
- Deliver packages to resident doors
- Organize packages within the room to make it easier for residents to find their packages
- Identify aging / stale packages and prepare them to be returned to sender
- Serve as a primary liaison between the property and the package management provider support team
- Deliver certain packages directly to residents doors
- Perform lightweight maintenance on the locker / package room management system
Requirements
Who You Are :
Benefits
Who You Are : Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents. 1-2 years of customer service experience required. Access to reliable transportation (e.g. a personal car or access to METRO) Ideally, the candidate would live in or near the downtown Washington D.C. area. Comfortable using technology (you will be using a digital package management system and iPad) Good organizational and problem-solving skills This role involves regular physical activity, including lifting and arranging packages, some of which may be bulky. Applicants should be capable of comfortably lifting packages within legal guidelines and maneuvering within package storage areas. At least 18 years old. The above-listed duties are not exhaustive, and the employee may be required to perform other tasks as needed and assigned by the management team.
