What are the responsibilities and job description for the Client Service Specialist position at LuxeSmile Dentistry?
Job Overview:
As a Client Service Specialist at our dental clinic, you will be the first point of contact for our patients, ensuring a welcoming and professional experience. You will assist with scheduling appointments, handling inquiries, and providing excellent customer service to maintain patient satisfaction and clinic efficiency.
Responsibilities:
- Greet patients warmly and assist with check-in and check-out procedures.
- Schedule, confirm, and manage patient appointments efficiently.
- Answer phone calls, emails, and inquiries regarding treatments.
- Maintain accurate patient records and update the clinic’s database.
- Address and resolve patient concerns with professionalism and empathy.
Requirements:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer skills.
- Professional and friendly demeanor with a patient-focused approach.
Job Types: Full-time, Part-time
Pay: $21.84 - $25.73 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: Remote
Salary : $22 - $26