What are the responsibilities and job description for the Customer Service Coordinator (Customer Experience) position at Luxottica Group?
Luxottica Group - [Customer Service Representative] As a Customer Service Coordinator at Luxottica, you'll : Handle the customer interactions regarding a variety of requests in an efficient and effective manner; Answer incoming calls and process orders; Resolve customer complaints, troubleshoot issues to determine best path for resolution; Correctly document customer interactions and track call types; Maintain support service levels and uphold Luxotticas Customer Service standards; Own follow-up with customers to resolve inquiries regarding order status, shipping status and stock availability...Hiring Immediately >
