What are the responsibilities and job description for the Field Management - Key Account Manager, ESS position at Luxottica Wholesale North America?
Requisition ID: 874915
Store #: O00512 ESS Law Enforcement - Field US
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Store #: O00512 ESS Law Enforcement - Field US
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Established in 1975 and headquartered in Southern California, Oakley is one of the leading sports brands in the world. The holder of more than 600 patents, Oakley is continually seeking problems, solving them with inventions and wrapping those inventions in art. We call it Mad Science, and it lives in everything that fuels our passion; our athletes, our employees, our culture, our brand.
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.
GENERAL FUNCTION
The Key Account Manager is responsible for implementing and executing sales strategies for specified Key Account customers in their assigned area of responsibility. The Key Account Manager is responsible for Key Account customers with a central buying system and that also have doors operating across multiple regions. Typically, the Key Account Manager has a portfolio of clients with overall annual revenue of more than $2 million.
The Key Account Manager assists the ESS Director in building strong business relationships with Key Account customers and growing topline sales by building brand awareness, equities, and supporting brand standards.
MAJOR DUTIES AND RESPONSIBILITIES
- Supports the ESS Director with development of new businesses and management of prospective new Key Account customers by vetting, setting up and managing accounts
- Develops customer sales strategies by brand to achieve sales goals as established by the ESS Director.
- Develops and leads sales and product presentations during market weeks throughout the year with each KA customer; conducts business reviews with them at least once a month using company provided reports and tools.
- Responsible for meeting and exceeding weekly, monthly, quarterly, and annual goals (unit and $ sales) by meeting targets by account portfolio.
- Increases retail sales with customers by initiating and executing strategies utilizing trade marketing tools and outside marketing support.
- Implements and manages assortment/planogram by brand at the customer level and setups/reinforces weekly replenishment systems.
- Forecasts weekly sales and special projects to the ESS Director.
- Executes full cradle-to-grave order management for commercial ESS accounts
- Provides analysis of account sales, inventory, marketing initiatives and merchandising presentations.
- Provides recap of customer meetings with specific action items and follows up with all the required parties to ensure timely and satisfactory completion of tasks.
- Interfaces with Inventory Team on inventory needs and changes to customer assortments.
- Analyzes stock and open order report weekly and interfaces daily with sales operations team to ensure customer shipping dates and requirements are met.
- Builds and maintains strong working relationships and core competencies of the brand with key account customers.
- Coordinates needs with Marketing Team, inclusive of advertised images and POP needs for customers.
BASIC QUALIFICATIONS
- Bachelor’s degree in business management or related discipline
- Experience managing brick-and-mortar and/or big box retail accounts
- Minimum 3 years of previous account management or sales experience
- Experienced in onsite account sales presentations
- Broad understanding of account sales management and good business judgment
- Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
- Strong PC skills, including Excel, Word, PowerPoint, Teams and Outlook
- Forward thinking, self-starter able to meet deadlines and goals
PREFERRED QUALIFICATIONS
- Advanced degree in business management or related discipline
- Demonstrated track record of success in a similar role
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
