Director of Operations (Manufacturing)

Requisition ID : 873372

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Position : Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTIONS

The Director of Operations oversees all operations and people management aspects of an optical lab. The scope of the role may vary based on various factors, such as the volume, number of employees, the type of lab, and other factors. The volume of jobs per day is approximately 4k to 6k for Industrial labs and >

5k for Proximity labs.

The responsibility includes strategy and leadership to achieve metrics for safety, quality, production, and people management. The Director of Operations is responsible for developing high-performing teams, customer-service focus, leading change, continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment. Reports to the Vice President of Operations and communicates performance progress and support needed.

MAJOR DUTIES AND RESPONSIBILITIES

• Enforces safety and compliance policies and procedures for a safe and compliant work environment.
• Leads activities to achieve operations efficiency through financial and budget activities organizational structure, operational procedures and practices, production flow, quality, resource allocation, continuous improvements, and managing expenses.
• Reviews and analyzes data, trends, and needs to determine strategies needed to achieve expected results.
• Identifies and implements strategies in operations and people management to achieve expected results. Seeks and implements standards and best practices.
• Uses formal and informal communications to build excitement about the strategy and keep employees informed and motivated.
• Provides individual team members with challenging and clear performance objectives directly tied to the market and lab network strategy.
• Oversees production and quality progress by reviewing reports and data, managing performance, and inspecting production and quality progress. Inspects what is expected.
• Drives execution of metrics through action plans and accountability.
• Partners with leadership to communicate progress and support and resources needed.
• Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company’s values.
• Conducts people management responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs these responsibilities for direct reports and supports these efforts for indirect reports, as needed.
• Builds and develops the leadership team to ensure capabilities for executing operational strategies; this includes leading talent development practices (e.g., performance management and succession planning) to ensure development for all employees.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Pay Range : 168,308.25 - 210,078.17

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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