Guest Services Specialist

Luxury Coastal Vacations in Perdido Key, Florida offers the best vacation rental options in Perdido Key and Orange Beach. We handle more than 400 luxury vacation rentals, including the largest rental selection of condos for rent at the beautiful Indigo Resort in Perdido Key, as well as condos for rent at Beach Colony Resort Perdido Key, LaPlaya Resort, Palacio Perdido Key, Windemere, Capri, Mediterranean, Sandy Key, Seaspray, Shipwatch, and more!

Luxury Coastal Vacations is full of amazing people working together to provide a boutique-style experience and outstanding service for our customers and property owners. advantage of this great opportunity to join our team!

Our mission: To Provide the Luxury Standard in Vacation Experience, Property Care, and Company Culture.

Job Overview:

We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must!

Guest Services Specialist – Luxury Coastal Vacations
Schedule: Wednesday – Sunday, 11 AM – 8 PM

Luxury Coastal Vacations is seeking a friendly and detail-oriented Guest Services Specialist to join our team! If you have a passion for hospitality and enjoy providing top-notch customer service, we’d love to hear from you.

Job Responsibilities:

• Welcome guests and assist with check-ins/check-outs
• Provide exceptional customer service via phone, email, and in-person interactions
• Address guest inquiries, requests, and concerns professionally and efficiently
• Coordinate with housekeeping and maintenance teams to ensure a seamless guest experience
• Process reservations, payments, and special requests
• Maintain a welcoming and organized front desk area

Perks & Benefits:

• Health, dental, vision, and life insurance offered to full-time employees
• Work in a beautiful coastal setting
• Opportunities for growth within the company
• 401(k) retirement plan with 4% company match
• Paid-Time Off

Requirements:

• Reliable transportation to and from work
• Proven customer service experience
• Experience in the vacation rental or hospitality industry (Preferred not required)
• Excellent communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Proficiency with reservation systems and Microsoft Office is a plus
• Weekends and holidays are required. (we are closed on Christmas and Thanksgiving)

Complete Culture Index Survey (Link below)

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:

https://go.cultureindex.com/p/Wr3skv8tHaEfnVjBbM

Luxury Coastal Vacations, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.