What are the responsibilities and job description for the Automotive Service Advisor position at Luyet Automotive?
Luyet Automotive is looking for an Automotive Service Advisor!
Responsibilities:
· Utilizing proper shop flow and technician dispatch
· Preparing accurate estimates and invoices for customers
· Estimating the cost and time needed to do the repair, taking into account the customer’s schedule
· Checking the progress of vehicles during servicing and updating customers
· Getting customer approval to do repairs and explaining work performed and charges being billed and warranty on repairs
· Other duties as assigned
Qualifications:
· Strong organizational skills
· Works well with team
· Valid driver’s license and clean driving record
· Prior experience as service advisor in the automotive field
· Customer service oriented, Polite, Outgoing and Friendly
· Clean appearance & maintain clean work area
· Computer Skills and Phone Skills
· Experience with NAPA Tracs software a plus
· ASE-certified in Automotive Service Consultant (C1) a plus
Luyet Automotive is a locally owned and a family owned business. Located at 381 Highway 65 N, Conway, AR, Luyet Automotive has been in operation for almost nine years. We are a Gold NAPA Auto Care Center and offer our customers a 36 month/36,000-mile nationwide warranty on most repairs. Every technician at our shop is ASE-certified. We have invested in quality tools, including factor scanners for Dodge, GM, Ford, Honda and Toyota just like the dealerships have but at a fraction of the cost. We provide quality service and repairs with honesty and integrity.