Operations Manager

Looking for a familia?

As an award-winning, woman-owned, minority-owned boutique engineering firm, we’re on the lookout for spirited candidates to join our ever-growing familia. Our mission is simple: deliver world-class engineering services while fostering close-knit collaborations with our clients. If you’re passionate, diligent, and ready to make an impact, you’ll find your place with us at LUZCO. Let’s exceed expectations together and make engineering a space where everyone belongs.
 

You're more than an employee. You're a familia member. As a member of the familia, we make sure this is more than just a job.

• Benefits: We’ve got you covered with top-notch medical, dental, and vision insurance, plus a 401k match, paid time off, and yes, free monthly massages!
• Work-Life Balance: Flexibility is our thing. While we do ask everyone to be in the office from 9 am-3 pm, you can tailor the rest of your schedule to fit your life. Paid Time Off and Holidays are part of the package too!
• Diversity: We thrive on diversity and the unique perspectives everyone brings. Our team is a melting pot of skills and experiences, which helps us approach challenges from all angles.
• Growth: Your growth is our priority. Whether it’s tuition reimbursement for school or certifications, you’ll work closely with industry pros to map out and achieve your career goals.
• Giving Back: We’re all about making a difference. Each year, we set aside paid time off for you to get involved in your community and give back.
• Work Environment: Enjoy a relaxed vibe with weekly staff meetings (lunch included!), a fully stocked kitchen, a dog-friendly office, a relaxed dress code, and weekly happy hours!

Sound like a familia you're ready to join? Here's the details on what we are looking for in this position:

Essential Duties and Responsibilities

• Develop, implement, and monitor quality control standards and procedures.

• Conduct internal audits to ensure compliance with regulatory requirements and company standards.

• Collaborate with departments to resolve quality issues and ensure products/services meet organizational and customer expectations.

• Support continuous improvement initiatives to enhance quality performance across processes.

• Coordinate NCRs treatment.

• Manage and troubleshoot IT systems, including software, hardware, and network infrastructure.

• Ensure that IT solutions support business needs and optimize workflow efficiency.

• Coordinate with IT vendors and service providers to maintain system reliability and security.

• Assist employees with technical issues and provide training on new IT tools and processes.

• Manage workplace injury reports and implement corrective actions as needed.

• Lead and implement ESG initiatives.

• Oversee the maintenance, repair, and operation of the company's facilities.

• Coordinate office space utilization, including layout planning and space optimization.

• Manage relationships with external vendors and contractors for facility services.

• Mentor and develop department supervisors, fostering professional growth and skill development.

• Conduct regular performance reviews and provide coaching to ensure alignment with department goals.

• Other duties as assigned.

• A bachelor's degree in business, engineering, or a related field is preferred, or equivalent experience in process improvement, or leadership position.
• Proven leadership skills with the ability to motivate teams, delegate effectively, and drive operational success.
• Strong understanding of quality control systems, safety regulations, IT infrastructure, and office management practices
• Excellent organizational, project management, and mutitasking abilities.
• Strong communication skills with the ability to work collaboratively across teams.
• Proficient in using office software and IT systems, including project management tools and databases. 
• Strong problem-solving skills and attention to detail.