What are the responsibilities and job description for the Clerk III (County) position at Luzerne County?
JOB
This is complex clerical work involving the processing of documents and information.Work involves carrying out processes where input is varied and unpredictable, and where the employee must decide how to deal with situations not seen before. Decisions to be made require the exercise of judgement because choices available are not right or wrong. The employee must utilize experience in choosing how to do something based on which choice is most likely to lead to the desired outcome. At this level employee recommendations for changes to improve operating procedures are given considerable weight. Employees may have authority to depart from standard procedures to resolve processing problems. Work at this level generally results in a product that is used by persons who are outside the work unit and not likely to pick up errors. Mistakes can have an adverse effect on operations outside the work unit and can cause noticeable inconvenience to the general public.Employees may have contact with other offices to resolve problems which require departure from regular procedures. Contact with the public may be to justify actions, explain points of view, and to gain support and cooperation. Work may involve providing guidance and instruction to other employees or serving as a lead worker for an office function involving several employees.
EXAMPLE OF DUTIES
Typical Examples of Work: Reviews information to be filed or processed for content, completeness, and correctness in order to determine whether it is appropriate to process or whether further information is required.Files documents where the filing process requires knowledge of involved technical or legal procedures in order to change the information into the proper form for filing.Functions as a lead worker by distributing and explaining work assignments, conducting on the job training, and reviewing output of work unit for adherence to standards.Performs arithmetic computations which require the determination of the proper formula or order of procedure to obtain the desired result.Proofreads typed materials for adherence to office rules, consistency, and appropriateness in relation to other actions.Reads incoming correspondence to become familiar with contents and determine proper course of action to follow to assure that proper information is provided.Composes correspondence to answer questions about the status of unusual or non-standard actions.Gathers information for reports which requires determination of the completeness and appropriateness of the information compiled and may require determination of whether to search outside of normal office files to find necessary information.Assists citizens in resolving unusual problems with requests, applications, payments, etc. that may require the use of seldom used procedures or where exceptions to established procedures are required.Prepares reports and correspondence which require the consolidation of status reports, logs, lists and other statistical and narrative information generated by other employees.Operates typewriters, copiers, mail processing machines, calculators, and similar office equipment where sufficient skill can be acquired on the job.Performs related work as required or other duties as assigned.
SUPPLEMENTAL INFORMATION
Minimum QualificationsHigh School Diploma or GEDAny equivalent experience and/or training which provided the required knowledge and abilities. The County of Luzerne is an EEO/ADA employer
This is complex clerical work involving the processing of documents and information.Work involves carrying out processes where input is varied and unpredictable, and where the employee must decide how to deal with situations not seen before. Decisions to be made require the exercise of judgement because choices available are not right or wrong. The employee must utilize experience in choosing how to do something based on which choice is most likely to lead to the desired outcome. At this level employee recommendations for changes to improve operating procedures are given considerable weight. Employees may have authority to depart from standard procedures to resolve processing problems. Work at this level generally results in a product that is used by persons who are outside the work unit and not likely to pick up errors. Mistakes can have an adverse effect on operations outside the work unit and can cause noticeable inconvenience to the general public.Employees may have contact with other offices to resolve problems which require departure from regular procedures. Contact with the public may be to justify actions, explain points of view, and to gain support and cooperation. Work may involve providing guidance and instruction to other employees or serving as a lead worker for an office function involving several employees.
EXAMPLE OF DUTIES
Typical Examples of Work: Reviews information to be filed or processed for content, completeness, and correctness in order to determine whether it is appropriate to process or whether further information is required.Files documents where the filing process requires knowledge of involved technical or legal procedures in order to change the information into the proper form for filing.Functions as a lead worker by distributing and explaining work assignments, conducting on the job training, and reviewing output of work unit for adherence to standards.Performs arithmetic computations which require the determination of the proper formula or order of procedure to obtain the desired result.Proofreads typed materials for adherence to office rules, consistency, and appropriateness in relation to other actions.Reads incoming correspondence to become familiar with contents and determine proper course of action to follow to assure that proper information is provided.Composes correspondence to answer questions about the status of unusual or non-standard actions.Gathers information for reports which requires determination of the completeness and appropriateness of the information compiled and may require determination of whether to search outside of normal office files to find necessary information.Assists citizens in resolving unusual problems with requests, applications, payments, etc. that may require the use of seldom used procedures or where exceptions to established procedures are required.Prepares reports and correspondence which require the consolidation of status reports, logs, lists and other statistical and narrative information generated by other employees.Operates typewriters, copiers, mail processing machines, calculators, and similar office equipment where sufficient skill can be acquired on the job.Performs related work as required or other duties as assigned.
SUPPLEMENTAL INFORMATION
Minimum QualificationsHigh School Diploma or GEDAny equivalent experience and/or training which provided the required knowledge and abilities. The County of Luzerne is an EEO/ADA employer
