Assistant Property Manager

Responsibilities:

• Generate new residents by responding to online inquiries, phone calls, and walk-in visits.
• Show apartments and demonstrate market ready product(s) to close prospects.
• Establish brand loyalty and achieve resident retention goals, ensuring a positive interaction for every resident and prospective resident.
• Walk through property and open units daily to ensure quality presentation.
• Accurately prepare leases; this includes applications, move-in information, lease files, renewal letters, and any other administrative work related to leasing and resident relations.
• Conduct credit checks, reference checks, and periodic market surveys.
• Maintain resident retention by contacting residents on updated renewal reports.
• Review ILS listings and post internet ads for the community.
• Perform move-in inspections and review welcome packet in a timely manner with new residents.
• Input activity on vacancy reports.
• Assist with resident relations - problems and complaints concerning rent payments, service requests, etc.
• Assist with newsletters and promotional flyers and help plan community events.
• Manage collections, renewals, record & deposit rental payments, application fees, security deposits, etc.
• In the absence of the manager, manage and delegate staff for maximum performance of their respective job functions.

Requirements:

• 2 years’ experience in residential Property Management or Leasing.
• Tax credit experience strongly preferred.
• High school diploma or equivalent required.
• Excellent people skills with previous sales, customer service, or hospitality experience.

• Outgoing, friendly attitude, and ability to make others feel welcome and comfortable.
• Excellent verbal and written communication skills.
• Meticulous and organized with the ability to multi-task and problem solve.
• Proficient in Microsoft Office Suite or related software.

Physical Requirements: