Operations Director - Industrial Hygiene

Job Title: Director of Operations - Industrial Hygiene

About us: One of the Nations leading Industrial Hygiene consulting firms known for diverse and steady work is growing. They have 30 proven years of providing great technical services. Being specialized in the industrial hygiene market has helped them win the most competitive work in the space and maintain client relationships. They are known for a great internal culture and offering remote flexibility across roles!

Overview: An environmental consulting firm is seeking an experienced Operations Director to lead the strategic vision of their office, driving growth and profitability. The ideal candidate will be responsible for developing the annual budget, including business development, revenue, and profitability targets, and aligning incentives for the office and the company. The Director will oversee all operations, including business development, project execution, resource management, quality control, and staff development, while embodying core values and fostering a positive team environment through integrity and leadership.

Operations:

• Develop and manage the annual budget, ensuring revenue and profitability targets are met.
• Review financial statements and present quarterly performance updates.
• Oversee accounts receivable and work in progress.
• Manage office processes, lease agreements, expenses, and contracts.
• Implement continuous improvements and corrective actions.
• Manage office supplies, equipment, required and discretionary spend, client contracts, and local agreements.
• Perform other duties as assigned by senior management.

Business Development:

• Lead proactive business development efforts, including client outreach and attending industry events.
• Collaborate with the Business Development Manager on strategic plans.
• Develop growth strategies, identify new market opportunities, and oversee local business development activities.
• Evaluate pricing models and assign presentations to staff.

Supervision:

• Partner with HR for recruitment, development, and performance management of staff.
• Direct, supervise, and motivate employees through effective performance management techniques, including establishing expectations that align with organizational goals, providing effective recognition and feedback, conducting team and one-on-one meetings, and holding the team accountable to targets and effective performance reviews.

Technical:

• Act as a subject matter expert in service disciplines.
• Stay current on industry trends and ensure staff are trained and certified.
• Monitor quality control, equipment, and technical staff development.
  
  

• Strong leadership, operational, and business development skills.
• Experience in managing a P&L center and financial reporting.
• Familiarity with service lines including asbestos, lead, and mold services is a plus.
  
  

• Minimum of 5 years of leadership experience with a strong track record of managing and leading successful projects and teams.
• Minimum 2 years of successfully running a profit and loss center.
• Strong financial acumen with the ability to develop and manage budgets, track financial performance, and make strategic decisions to ensure profitability and growth.