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Director, Client Development and Experience

LVMH Moët Hennessy - Louis Vuitton
Beverly, CA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 2/21/2025

Director, Client Development and Experience

Lead the clienteling strategy across all client tiers in the new Flagship "House of Dior" Beverly Hills Rodeo Drive boutique.

Key Responsibilities:

  • Develop and implement personalized strategies for top clients, mid-tier clients, and recruit new clients.
  • Implement and elevate the Dior Selling Ceremony standards to maximize client engagement and relationships.
  • Cultivate a culture of strategic client development amongst the team and leverage the Retail Events department.

Requirements:

  • Minimum 10 years of experience in retail or related field.
  • Proven track record of delivering exceptional client experiences and meeting sales targets.
  • Strong leadership and coaching skills with ability to guide Sales Associates in preparing an elevated and seamless execution of appointments for key/high profile clients.

What We Offer:

  • A competitive salary range of $185,000 - $200,000 per year plus bonus eligibility.
  • Comprehensive benefit plans including medical, dental, vision, Flexible Spending Accounts, and short and long-term disability.
  • Employee perks include employee discount program, paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, and more.

Salary : $185,000 - $200,000

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