What are the responsibilities and job description for the Sales Support Specialist position at LX Pantos America?
Role Overview:
As a Contract Logistics Sales Support Specialist, you will play a key role in driving revenue growth by promoting our contract logistics services, including transportation, warehousing, and B2C solutions. You will be responsible for identifying new business opportunities, nurturing client relationships, and developing customized logistics plans that align with customer needs.
Key Responsibilities:
- Business Development: Identify and pursue new sales opportunities in transportation, warehousing, and B2C logistics services. Build and maintain a strong pipeline of prospective clients through market research, networking, and lead generation.
- Client Relationship Management: Develop and nurture long-term relationships with key accounts and stakeholders. Understand client business challenges and propose tailored solutions to address their logistics requirements.
- Sales Strategy Execution: Create and present compelling proposals and sales pitches to prospective clients. Negotiate contracts and close deals while ensuring alignment with company goals and profitability.
- Collaboration and Coordination: Work closely with internal teams, including operations, finance, and customer service, to ensure seamless implementation of logistics solutions. Collaborate with the warehouse and transportation departments to design and deliver effective logistics strategies.
- Market Analysis and Reporting: Monitor industry trends, competitors, and market conditions to identify opportunities and risks. Provide regular sales forecasts and performance reports to management.
Qualifications and Skills:
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
- Proven track record of 3 years in sales, preferably in logistics, transportation, or warehouse services.
- Experience with B2C logistics services is a plus.
- Proficiency in English and Korean (speaking, reading, and writing) is required. Additional language proficiency is a plus.
- Strong understanding of supply chain processes, transportation, warehousing, and e-commerce logistics.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Customer-focused mindset with the ability to build trust and rapport quickly.
Work Location:
- Primary work location: New Jersey
- Candidates must be able to relocate/travel as needed.
Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays
Job Location: Englewood Cliffs, NJ 07632
Business Hours: Mon-Fri 08:00 AM to 5:00 PM
