What are the responsibilities and job description for the Retail Sales Representative position at LYL?
Men's clothing store established since 12 years in Waikiki to represent the French PULLIN brand synonymous with quality, comfort and originality.
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Duties
- Engage customers in a professional manner, greet and direct customers
- Answer customers’ questions about specific products/services, provide accurate information (e.g. product features, pricing and after-sales services)
- Conduct price and feature comparisons to facilitate purchasing
- Process transactions accurately using cash registers
- Maintain a clean and organized store environment
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up to date with new products/services
- Answer phone inquiries with professionalism and courtesy
Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $15 - $20