What are the responsibilities and job description for the Client Services Specialist (Customer Service Representative) position at Lynco Products?
We are currently seeking dedicated and proactive Customer Service Representatives to join our team. If you are a dynamic individual with a passion for providing exceptional service and resolving customer and sales inquiries, we invite you to apply. As a Customer Service Representative, you will be an integral part of our team, ensuring prompt and efficient handling of customer orders, inquiries, and concerns. Your strong communication skills and ability to deliver outstanding service will contribute to our continued success in serving our valued customers and sales team.
Hours: Monday-Friday with a start time between 6:30am (end time 3:00pm) and 8:30am (end time 5:00pm) (we are flexible).
Annual Salary: $45,000
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all inclusive and may be expanded to include other responsibilities as needed.
- Processing customer orders and sales credits, answer inbound calls, assist with daily filing.
- Communicating with sales representatives and customers on a daily basis.
- Support Key Accounts and Managers in different channels of the business.
- Respond promptly and efficiently to customer and sales representative inquires.
- Taking ownership of customer issues and following problems through to resolution.
QUALIFICATIONS
- Minimum of 2 years Customer Service experience is desired.
- Degree in a related field (e.g., Supply Chain Management, Business, Finance, etc.) or equivalent work experience is desired.
- Working knowledge of principles and practices of Customer Service.
- Desired 1-3 years of Data Entry experience.
- Demonstrated computer literacy; proficiency with Microsoft Office products (Word, Excel, Power Point and Outlook) is needed.
- Exceptional verbal and written communication skills.
WHAT WE OFFER:
- Competitive Wages
- Paid Time Off
- Paid Holidays
- Health, Dental, and Vision Insurance Plan
- Short-Term & Long-Term Disability Insurance
- Life Insurance
- Holiday Pay Plan
- 401K Plan with Company Match 100% vested upon Admission
- Employee Merchandise Discount
Employment is contingent upon a successful drug screen and background check. Lynco Products is an Equal Opportunity Employer.
Salary : $45,000
