What are the responsibilities and job description for the Second Chance Processing Assistant position at Lynden Christian School?
The Lynden Christian School Second Chance Processing Assistant is directly responsible to the Processing Manager for carrying out the donation processing operations in the store, including, but not limited to, creating a Christ centered environment, customer service, backroom organization and product presentation, testing and pricing as outlined in qualifications of the job and in compliance with company policies, procedures and mission statement.
QUALIFICATIONS, SKILLS AND ABILITIES
· Committed Christian who is devoted to continued personal growth in relationship with the Lord and able to lead by being an example of Christ to all staff, volunteers, donors, and customers.
· Must have a commitment to Christian education, LCS in particular, and the Second Chance mission.
· Must be a people person with a pleasant, willing to serve, attitude.
· Must have strong written and oral communication skills.
· Must be detail oriented with solid organizational and time management skills.
· Able to problem solve, work aggressively and independently; able to make judgments with minimal supervision and delegate tasks where needed.
· Visionary thinking; able to develop and meet short and long-term goals.
ESSENTIAL JOB FUNCTIONS
· Complete, with a high level of organization, processing, preparing and pricing product for the sales floor.
· Maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant experience for each donor.
· Ensure the sorting and pricing stations remain tidy, organized and fully stocked including, but not limited to, removing any and all safety hazards, picking up product and ensuring it is in it’s proper place, cleaning work stations and floors.
· Assist in leading and training volunteers to ensure they are in compliance with all company policies, procedures and mission statement.
· Identify items that are of high value and ensure they are handled properly.
· Communicate all events related to customer service issues or incidents, volunteer praises, relations or incidents, and general store operations to the Processing Manager, in order to ensure all issues are handled properly and in accordance with company policies and procedures.
· Work with and effectively communicate with the Processing Manager on a daily basis in order to keep a positive flow of information and foster unity among all involved.
