What are the responsibilities and job description for the Dental Front Desk Coordinator position at Lynn A. Travis, DDS?
Job Summary
We are seeking an EXPERIENCED, reliable, organized and well-spoken Dental Front Desk Coordinator to oversee the daily operations (Monday -Thursday) of our front desk in a busy, detail oriented, family centered, general dentistry practice. The ideal candidate will possess strong administrative skills, excellent customer service abilities, and a solid understanding of dental terminology. This role is crucial in ensuring that our patients receive exceptional service while maintaining efficient office operations. This employment opportunity has potential for advancement in compensation with mastery of position role. Evening hours are a must, no weekends! Paid Vacation, up to 5 Paid Holidays, Retirement Plan with Matching
Responsibilities Include and are NOT limited to:
-Greeting and checking out patients
-Answering and managing multiple phone lines
-Booking appointments and taking payments
-Confirming patients by phone
-Keeping appointment schedule fully booked
-Preparing a Day Sheet showing daily collections
-Exporting and importing radiographs to specialists
-Determining patient co-payment at time of service
-Applying payment to patient account and reconciling account after insurance payment received into practice management software
-Send treatment pre-authorizations to insurance companies
-Verify insurance benefits and get a breakdown of coverage from insurance company
-Submit insurance claims electronically and by mail as needed
-Pull and file patient charts
-Prepare WrittenTreatment plans for doctor to present to patients
-Participate with nightly closing and clean up procedures
Estimated Work Hours Currently approx 28-32 hours/week, some flexibility to increase hours
Monday: 9am - 5 pm (lunch 12-1)
Tuesday: 9am - 3pm
Wednesday: 1pm - 8pm
Thursday: 9am - 7pm (lunch 12-1)
Qualifications
- Proficiency in dental terminology is REQUIRED for effective communication within the dental setting.
- Previous experience in dental administrative positions or dental office front desk is preferred. Some previous knowledge of submitting insurance and coding ideal.
- Strong clerical skills with attention to detail and accuracy in documentation..
- Exceptional customer service skills, demonstrating a commitment to patient satisfaction.
- Ability to manage multiple tasks efficiently while maintaining a calm demeanor under pressure.
- Familiarity with Practiceworks and Dexis or similar dental practice management software is advantageous.
- Strong organizational skills with the ability to prioritize tasks effectively.
Join our team as a Dental Front Desk Coordinator and contribute to creating a welcoming environment for our patients while ensuring smooth operational processes. We look forward to your application and the possibility of you becoming a part of our long-term, committed, harmonious work family!
Job Type: Part-time
Pay: $22.00 - $27.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Opportunities for advancement
- Paid time off
Schedule:
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- dental terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Port Jefferson Station, NY 11776 (Required)
Ability to Relocate:
- Port Jefferson Station, NY 11776: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $27