Program Supervisor - Human Services

To be considered for this position, an application MUST be submitted through our website: www.lyon-county.org/jobs

Lyon County Human Services is currently accepting applications for a full-time, non-exempt Program Supervisor. This position plays a key leadership role in overseeing staff, coordinating services, and ensuring that programs are delivered effectively and in alignment with County goals. Ideal candidates will have a strong background in social services, a passion for team-building, and a commitment to providing high-quality support to individuals and families in need.

The Program Supervisor is responsible for managing daily operations, evaluating staff performance, supporting policy development, and monitoring program budgets and compliance. This role also serves as a key liaison between the County and various community partners and government agencies, ensuring coordinated service delivery and advocating for positive outcomes. A Bachelor’s degree in human services or a related field and a minimum of three years of relevant experience are required. This is a meaningful opportunity for a skilled leader to contribute to the health and well-being of Lyon County residents.

Key Responsibilities:

• Supervise and support staff delivering WIC and Home Visiting services
• Ensure compliance with grant and program requirements
• Monitor budgets, service outcomes, and quality assurance
• Collaborate with community partners and public agencies
• Evaluate program effectiveness and implement improvements

Salary Range*:

• $31.5238 - $50.4381 per hour (Employee/Employer Paid PERS Retirement)
• $26.7650 - $42.8241 per hour (Employer Paid PERS Retirement)

*Employees is this classification typically start at the beginning of the salary range, with opportunities for salary advancement based on merit.

Lyon County offers an excellent benefits package, including:

• Medical - County pays 100% for employee coverage plus 50% spouse/dependent coverage
• Dental, Vision, Life - County pays 100% of employee only, dependent coverage at employee’s cost
• Retirement benefits via the Nevada Public Employees Retirement System
• Twelve paid holidays; Paid vacation and sick leave
• Flexible spending programs for child care and unreimbursed medical expenses
• Voya deferred compensation program

Closes: Wednesday, April 30, 2025

To be considered for this position, an application MUST be submitted through our website: www.lyon-county.org/jobs

SUMMARY OF JOB PURPOSE: Responsible for oversight, coordination and supervision of assigned Human Services programs and staff.

ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Supervises the activities of assigned staff; coordinates, prioritizes and assigns tasks and projects; tracks and reviews work progress and activities.
• Assists in the recruitment and selection of staff; undertakes disciplinary action as required; conducts performance evaluations; facilitates appropriate scheduling of staff to ensure adequate operational coverage.
• Assists in the development and implementation of goals, objectives, policies, procedures and work standards; analyzes information pertaining to program operations.
• Provides advice and consultation to Manager related to program areas, including a wide range of issues related to provision of services.
• Monitors expenditures and program requirements to assure compliance with budgets and program outcomes; accounts for variances between projected and actual expenditures and outcomes.
• Provides oral and written presentations on behalf of the program as required; represents the program, department and the County with other government agencies and in meetings with public.
• Ensures compliance with all grant requirements and other relevant laws and regulations.
• Maintains knowledge of and acts in accordance with the laws and regulations relating to mandatory child and elder abuse reporting.
• Coordinates activities with other departments, agencies and organizations.
• Surveys the community and the potential client service base; determines service needs; develops, reviews and implements potential new programs; publicizes programs throughout the community.
• Conducts quality assurance of service delivery system; implements changes as required for maximum effectiveness.
• Contributes to the efficiency and effectiveness of the division's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

Bachelor’s degree in human services, social work, psychology, or a related field; AND three (3) years of professional experience in human services operations; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills

Knowledge of:

• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Administrative principles and practices, including goal setting, program development, implementation and evaluation.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Principles and practices of budget development and administration.
• Principles, practices and techniques of human services program development, provision and evaluation.
• Rules, regulations and procedures related to the program areas to which assigned.
• Crisis intervention and counseling techniques.
• Community resources and programs available to clients with identified needs.
• Computer applications related to the work.
• Record keeping principles and practices.
• Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be strained.
• Principles and techniques of preparing effective written materials.

Skill in:

• Supervising programs, projects and staff.
• Training others in policies and procedures related to the work and providing for their professional development.
• Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
• Developing and implementing goals, objectives, policies, procedures and work standards.
• Developing and administering the division's budget.
• Interpreting, applying and explaining complex laws, codes, regulations and procedures.
• Using initiative and independent judgment within established policy guidelines.
• Preparing clear and concise reports, correspondence and other written materials.
• Making effective oral presentations to large and small groups.
• Setting priorities, coordinating multiple activities and meeting critical deadlines; reading and interpreting plans, specifications and contracts.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
• Contributing effectively to the accomplishment of team or division goals, objectives and activities.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Nevada Driver’s License.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screens; hearing and speech to communicate in person or over the telephone.

Work is subject to exposure to traffic conditions and external environment when traveling from one office to another.

Job Type: Full-time

Pay: $31.52 - $50.43 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $27 - $43