What are the responsibilities and job description for the Customer Concierge-Audi Nashua position at Lyon-Waugh Auto Group?
Job Type
Full-time
Description
Audi of Nashua, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as full time Customer Concierge . Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.
If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!
Pay Rate : $20 / hr.
Schedule : Monday-Saturday, with a day off during the week
What you will do :
- Generate goodwill by greeting and serving the customer promptly and courteously.
- Product presentation and explanation, done by working with Sales Managers to keep clients in the showroom engaged and enthused.
- Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery.
- Establish ongoing consultative relationship with customer by being available during business hours to answer questions.
- Completing sold car deliveries alongside Sales Advisors.
- Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site.
- Answer customer phone calls
- Assist with checking in / out customers
- Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.
- Other tasks assigned by the management team
What we can offer you :
Requirements
What you need to be successful in this role :
Salary Description
20.00 per hour
Salary : $20