What are the responsibilities and job description for the Service Manager-Acura of Peabody position at Lyon-Waugh Auto Group?
Job Type
Full-time
Description
Acura of Peabody , part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as a full time Service Manager . Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.
If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!
Annual Salary Range : $150,000.00-$250,000.00; includes pay plan / bonus structure & dependent upon experience
Schedule : Monday-Saturday 7am-5pm
What you will do :
- Supervise & lead a team of service advisors, technicians, BDC and valets
- Manage all aspects of the service dept. including but not limited to scheduling, workflow, customer interactions
- Hire, train and monitor all service department staff
- Monitor time cards and submit payroll for service department
- Conduct regular staff meetings
- Monitor and maintain CSI & KPI reports
- Assure compliance with manufacturer warranty & policy procedures
- Assure compliance of local, state & federal regulations governing the disposal of hazardous materials
- Work with Parts Manager to maintain availability of inventory
- Develop and ensure continued relationship with vendors and manufacturer representatives
- Other tasks assigned by the General Manager
What we can offer you :
Requirements
Skills needed to be successful in this role :
Salary Description
150,000.00-$250,000.00 incl. bonuses & DOE
Salary : $150,000 - $250,000
