What are the responsibilities and job description for the Director, Olefins & Polyolefins, Americas - Application Development & Technical Service position at Lyondell Basell North America?
LyondellBasell
Basic Function
This position is directly responsible in leading the team that delivers differentiated capabilities compared to others in the industry as described for >
600 products and >
1,200 customers and brand owners in numerous resin families, domestic and global markets, and customer packaging and conversion technologies. The role also focuses internally on supporting the asset team in product-line optimization across facilities, technical support to manufacturing sites in the US and coordinating across regions and business segments to apply global LYB best practices.
The AD / TS (Application Development and Technical Service) group has a budgeted headcount of 42 individuals and is the primary technical interface for all customer and targeted brand owner applications and technical knowledge transfer. They are responsible for providing focused technical support regarding the selection, processing, and performance of products to our customers. Individuals work directly with customers to support LYB businesses via part design, process and cycle time optimization, tooling issues, troubleshooting, cost savings recommendations, and new application program launches. ADTS engineers manage product specification, product system support, communications and deliverables between the customer, sales account manager, new business development team, and product application development for applicable projects. The team also acts as the focal point for managing restricted / prohibited and medical applications review process and policy adherence, UL, NSF, CSA and Automotive product information management, and the LYB Product Risk Management Plan. This role will work a hybrid schedule with at least 3 days in the office from our Cincinnati Technology Center.
Roles & Responsibilities
- This role is a key member of the Polymers Americas(PAM) leadership team and is central to achieving the maximum profitability of the PAM business.
- The position leads a group that manages all aspects of technical support, commercial product development, industrial application development and process / product troubleshooting to all customers for LyondellBasell in North America
- This position is responsible for managing the PAM project portfolio and costing using a Global Innovation Gate Process to maximize value and return on investment generated back to PAM business.
- Manages the processes that govern product quality information for PAM that includes the management of change for product and manufacturing specifications and information flow processes from Quality Control laboratories to customer reporting
- Acts as a focal point supporting Sales in new application and product program launches and customer technical support.
- Develops / maintains KPI's and framework for customer technical performance support and associated costs to provide transparency to performance versus targets.
- Leads development of LYB's Product Risk Management Plan and global coordination across regions to ensure risk management of our products and end uses.
- Focal point for managing restricted / prohibited and medical application review process and UL product information management
- Partners closely with Sales, Marketing, Asset Management to maximize customer value proposition with material selection, optimization of customer part and process performance, and identifying cost-saving opportunities.
- Optimize business results through ability to meet customer requirements and maximize strategic partnership value to customers
Min. Qualifications
Critical Competencies / Behaviors :
LI-JC1
LI-Hbyrid
Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational / Cultural Fit
Technical Skills
We are LyondellBasell - a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to champion our employees, and unlock value for customers, investors and society. LyondellBasell places high priority on diversity, equity and inclusion and is strongly committed to our planet, the communities where we operate and our future workforce. As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit www.lyondellbasell.com or follow [redacted] on LinkedIn.
Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.
LyondellBasell does not accept or retain unsolicited résumés or phone calls and / or respond to them or to any third party representing job seekers.
LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available here.